Miracle-Ear Hearing Aid Center

Reviews

• KK

  Kevin Keating

  May 13, 2021
  1.0
  Miracle Ear is the last place you need to go. This is a huge investment, especially for senior citizens who are on fixed income and don't have a lot of cash to throw around . Pricing can be in the $6000 and up range For that kind of money you should receive a quality product backed by a strong company philosophy to protect its elderly patients, honest franchise owners and a corporate customer service dept that will advocate for you should there be an issue with the franchise owner That's what you think you are getting. However from our experience that's not even close. It's a facade! Will not get into all the details of what transpired with my 95 yr old neighbor only to say that after $7000 and 4 months now with his hearing aids bring "repaired (they stopped working after 24 months ) the franchise owner has not responded to him or even to his corporate office of whats going on and when we can expect to see them again All we have left at this point, after filing with State Consumer affairs division ,is a lawsuit to recover a portion of our money . May be someone will see through all the deception and take thsi a step further on a much broader legal basis --seems to be a lot of complaints about how this company in general does business This company is not associated with the BBB for a reason. Too many other options to look at before going here.
• TS

  Tracy Strickler

  Dec 18, 2020
  5.0
  I have been working with Sharon for 7 years. Sharon is extremely caring and takes the time to get to know me and what my specific needs are. Sharon has been able to provide excellent customer service and is always working with me to provide the most updated technology that fits my lifestyle. If I need a last minute appointment, Sharon is always flexible. Sharon knows my busy schedule has always been accommodating to me when setting appointments. Very highly recommend Sharon and her team.
• DS

  Darrell Schlimm

  Aug 12, 2020
  5.0
  Sharon Klein is a very kind individual and truly is concern about helping you to get you back on tract with ones hearing problems. She takes her time with you and even with this COVID19, her office had limited hours, she called to see if I had any problems or concerns with my hearing aides. Lisa the receptionist, she was so kind a patience with me as I had to put on a pair of gloves, which were giving me a little trouble getting them on. A very pleasant place with no reason to stop coming here.
• SK

  Sharon Klein

  Feb 18, 2020
  5.0
  I went to a play and was sitting in the back row. I was very dubious about hearing the speaking as well as the music and singing. I was pleasantly surprised that the sound came through very well. I’m hearing things with my hearing aids that I haven’t heard in years. I am so happy with the care from Sharon and Tracie. I recommend Miracle Ear in Matthews to anyone needing hearing help. Jean. B/ Matthews patient
• DB

  Doris Bryant

  Nov 13, 2018
  5.0
  It is always a pleasure to visit Sharon and Tracy at Miracle-Ear. They are both professional and friendly and very helpful!

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