Built in 1997, the Brace Family YMCA is named in honor of the late Harry Brace, his wife Jean, and their family. The Brace Family YMCA is proud to be an anchor in Matthews area of Charlotte by serving thousands of members and program participants each year.
Each day, we strive to serve our members and community in honor of our branch's namesake by empowering youth to fulfill their potential, promoting healthy lifestyles and providing opportunities to lift our neighbors in need. Whether it's group exercise or swim lessons, the Brace Family Y has it all!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.