Planet Fitness

4.6
652 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2770 N Roberts Ave, Lumberton, NC
28358, United States

Hours

Reviews

4.6
652 reviews
5 stars
530
4 stars
56
3 stars
22
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Overall, customers appreciate the cleanliness of the gym, though some noted inconsistencies in bathroom maintenance.

Staff Attitude

The staff is generally described as friendly and helpful, but there are reports of poor customer service from some employees.

Equipment Condition

Many customers expressed concerns about outdated or broken equipment, indicating a need for upgrades and better maintenance.

Parking Availability

The gym is praised for its ample parking space, especially for trucks, making it convenient for traveling customers.

Atmosphere

The gym is described as having a welcoming and non-judgmental atmosphere, appealing to a diverse range of customers.
  • MM
    Mariner Man
    Nov 15, 2025
    1.0
    Been having the worst experience here. Specifically with one employee, Istark difference in how she treats locals and how she treats people of color, specifically; people of Latin descent . Please get some customer service skills or get another job. Acknowledge your customer is there in front of you for assistance! . Treat them like your pay check depends in it. As a retired doctor, i know better than to treat people poorly. Imagine if i did the same, i wouldn’t had had the successful career i had. I dont think i am asking to much to say hello and acknowledging people that are I right at the desk for help. Saying hello and acknowledging a customer doesn’t cost you a dime. I almost gave her a little bit of common courtesy education but walked away cause i dint want to waste my time on someone that has the manners of a two year old. SAD FOR HER
  • CB
    Charlie Brickham
    Oct 26, 2025
    2.0
    Spacious but very cold. Turn down the fans and AC a bit.
  • FM
    Frank Mendez
    Oct 23, 2025
    5.0
    Yes, it’s a semi parking spot really big. Please keep it clean before they block this out for us. Don’t be like the other drivers. No reason to dump your trash here. No one is here here to pick up after yourself. !!!!!
  • YM
    Yah MORRIS
    Sep 19, 2025
    5.0
    We need a incline press with free weights. Its to the point I can do all the plates on the regular incline. It doesn't give much room for a future body builder.
  • MS
    Matthew Smith
    Aug 27, 2025
    1.0
    Judgement free zone? A complete marketing lie. Lord forbid you wear Crocs or even sweatpants you get treated like a criminal by the employees. No other gym has this issue. I'm switching to a more welcoming gym Reply: Still no excuse for the employees to follow and harass me because I didn't wear the correct shoes. It was more than just about safety for her.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness Lumberton, NC?

Planet Fitness Lumberton is open 24 hours every day of the week, with adjusted hours on certain holidays.

Where is Planet Fitness located in Lumberton, NC?

Planet Fitness is located at 2770 N Roberts Ave, Lumberton, NC 28358, USA.