Home Instead, Home Care Services of Lexington

4.5
33 reviews

About

Home Health Care ServiceSenior Citizen Center
Home Instead provides senior home care services in Lexington, NC . Services include: Respite care, Alzheimer's care, Outpatient care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions. Call (336) 249-1011 for your free senior home care assessment.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead, Home Care Services of Lexington
119 W Center Street, Lexington, NC
27292, United States

Hours

Reviews

4.5
33 reviews
5 stars
26
4 stars
4
3 stars
0
2 stars
0
1 star
3
  • PI
    Phyllis Ingle
    Feb 11, 2021
    1.0
    When my father-in-law needed assistance with regular bathing and dressing, an active contract, three hours a day three days a week, was modified by increasing days to five and hours to eight (or 12) per day. It was increased from the minimum that could be contracted. This change was made at the request of the eldest child as she was (illegally) determined to be concurrent Power of Attorney. While neither parent gave their consent for her to make decisions on their behalf, the local Home Instead franchise changed their contact spelled out in the contract to the eldest child and negated their responsibility to be accountable to the person indicated on the contract. In addition to inappropriately changing the contact person for Home Instead services, the local office refused to take any direction from the original caretaker on the contract and defaulted to the power of attorney which was legally faulty. To top all that off, the caretakers created a system to charge for doing laundry. Both adults in the home had extensive wardrobes, as well as a plephora of under garment to demand laundry only once every two weeks. We ultimately discovered that those being cared for were relegated to three changes of clothing, therefore requiring a laundry charge multiple times a week. All of this applies to the franchise in Lexington NC, so it may not ring true for other franchises. And I must add that if you use another franchise or agency you should keep a close eye on what is taking place and don't let reputation give too much confidence. Bottom line, if you have an elder needing care, be sure to stay on top of what is happening.
  • RS
    Ron Schwartz
    Feb 13, 2019
    5.0
    We do business with Home Instead Senior Care. They are a great group of positive people who are always welcoming and happy to see us. This is genuine and I'm certain it follows through to the care they provide.

Frequently Asked Questions About Home Instead, Home Care Services of Lexington

What types of senior home care services does Home Instead, Home Care Services of Lexington provide?

Home Instead offers services including respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctor's appointments, and live-in companions.

Where is Home Instead, Home Care Services of Lexington located?

The business is located at 119 W Center Street, Suite 200, Lexington, NC 27292, USA.