Question 1

Why use home care?

Accepted Answer

Homecare is when an individual or a loved one needs non-skilled personal care services, companion care, and assistance with activities of daily living (ADLs) in their home or place of residence.

Amivie is a home care provider that can help you or a loved one receive personal care services, whether they be simply focused on activities of daily living (ADLs) such as dressing, feeding, bathing or grooming, meal prep, or light housekeeping, or more complex services such as medication reminders, transferring, ambulation, utilization of Hoyer lifts or other more sophisticated medical equipment to live in their own home or place of residence.

Question 2

What types of homecare services do you provide?

Accepted Answer

At Amivie, we provide a range of care depending on the client's needs. Care can range from assistance with Activities of Daily Living (IADLs) to more complex care for seniors requiring Hoyer Lifts or Sit Stands for ambulation or Pediatric clients needing feedings or tracheostomy care. Please check with the local Amivie Provider to understand the types of care that they can provide for you, a client, or a loved one.

Question 3

Is home care only available in private residences?

Accepted Answer

Homecare services can be provided wherever our client's home is located – some homes are apartments, some are Assisted Living Facilities (ALFs), some are Long-Term Care (LTC) or Skilled Nursing Facilities (SNF), some are their own homes, and some are in hospice houses or places or respite. No matter the setting, all our caregivers are licensed, bonded, and insured and are trained to provide the care and comfort you need in the place where the client lives, even while staying with a friend or family caregiver. Amivie and our Family of Providers deliver all levels of personal care services to help individuals live their best lives in the place they love in their homes.

Question 4

Who comes to provide home care?

Accepted Answer

Different types of care require different certifications and training. Depending on your specific needs, the caregivers coming into your home can vary. Personal care and companionship services are most often provided by a Home Health Home Aide (HHA) or certified nursing assistant (CNA). All our caregivers meet state certification requirements and are trained, bonded, and insured. If you have a special request or language spoken that will enable a better interaction, please advise and request that when Making a Referral.

Question 5

How do I pay for home care?

Accepted Answer

Amivie accepts payment from various insurance providers, government entities, long-term care, self, and private pay, as well as self-insured providers. Payment options are very individual based upon each person and can vary by situation. Every situation is different. We accept Medicaid, Medicaid/Medicare DSNP programs, certain Social Services Grants by County, Long Term Care Insurance based upon plan coverage, Managed Long Term Support Services (MLTSS), Medicare Advantage, Managed Care, Workers Compensation, Veterans Administration Benefits, Self-Pay and Payments from Trusts or Private Pay from clients or families directly.

Question 6

Is your care available 24/7?

Accepted Answer

Yes, our services are available 24 hours a day, 7 days a week. Whether you need assistance for a few hours or around-the-clock support, our team is here to provide dependable care. We work with you to develop a schedule that best fits your lifestyle and needs, ensuring you always have the right support when you need it.

Question 7

What qualifications do your caregivers have?

Accepted Answer

Our caregivers are highly trained and carefully vetted. They undergo thorough background checks and receive ongoing training to ensure they meet our high standards of care. Many of our caregivers hold certifications, such as Certified Nursing Assistants (CNAs), and are fully bonded and insured​.

Question 8

What specialized care services does Amivie offer for veterans?

Accepted Answer

Amivie offers specialized home care services to honor and support veterans, helping them maintain independence and quality of life. Our veteran-focused services include personal care for daily activities like bathing and mobility, companion care for social engagement and assistance with tasks like housekeeping and transportation, and private duty care for those needing more intensive, personalized support. We also provide respite care, offering temporary relief for family caregivers so they can rest assured their loved one is in professional, compassionate hands. These services are designed to ensure veterans receive the dignified care they deserve in the comfort of their own homes.

Question 9

What is an intellectual disability (ID)?

Accepted Answer

While specific definitions can vary by state, ID is generally characterized by significant limitations in intellectual functioning (mental capacity, learning, etc.) and adaptive behaviors (conceptual, practical, and social skills typically learned from an early age).

Question 10

What is a developmental disability (DD)?

Accepted Answer

Specific definitions may vary by state and may also encompass ID, though developmental disabilities also include physical disabilities present at birth or developed in childhood and social skills typically learned before the age of 22.

Question 11

What support is available for individuals with I/DD?

Accepted Answer

Depending on their needs, a range of support services are available for individuals with IDD. Medicaid waivers can help address the financial components of professional I/DD services and support. Community support groups and disorder-specific organizations help keep individuals connected with their community and build important interpersonal skills. Connecting with a variety of services is hugely beneficial to both individuals and families as it allows them to “connect the dots” between financial needs, education, and the sharing of ideas within our community!

Question 12

What types of support are included in home and community based services?

Accepted Answer

Our services cover a wide range of support, including assistance with daily living activities, job coaching, social and community engagement, behavioral support, and skill development to foster independence and self-confidence.

Question 13

How does Amivie ensure the safety and quality of its services?

Accepted Answer

Amivie is CARF-accredited for IDD services, ensuring we meet high standards of safety, quality, and professionalism. We also match individuals with qualified DSPs who receive ongoing training and are carefully selected for compatibility with each individual’s needs and personality.

Question 14

Can Amivie services help my loved one find employment?

Accepted Answer

Yes, our employment services include job coaching, skills training, and ongoing support, empowering individuals to find and maintain meaningful work suited to their interests and abilities.

Question 15

Are family members involved in the care planning process?

Accepted Answer

Absolutely. Family input is essential in creating a comprehensive care plan that aligns with the individual's goals. We maintain open communication with family members and adjust plans as needed to support the individual’s evolving needs.

Question 16

How do you handle changes in an individual's needs over time?

Accepted Answer

Amivie conducts regular check-ins and evaluations to ensure the care plan remains aligned with the individual’s goals and circumstances. Adjustments are made as needed in collaboration with the individual, family, and DSP.

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