MainStreet Family Care

Reviews

• TT

  tonya talley

  3 days ago
  1.0
  I want to put a minus bc they do not do as they say. For example referral and 4 days later no referral sent. Then when you call you are hung up on bc of automated service instead of person.
• JM

  Jason Matters

  Feb 22, 2026
  1.0
  They either say noting is wrong or they give you the wrong medicine
• AB

  Ava Bryant

  Feb 22, 2026
  1.0
  I was experiencing a migraine , fever/chills and muscle aches so I scheduled an appointment , enter my insurance info along with my id. I mustard the strength to get out of bed and head to my appointment. To my surprise, when I got there the door was locked (with people inside) . So I knock on the door, the customer just stared at me , I asked them are they not seeing anyone else today ( there is no receptionist here) I was ignored. I tried to call, I was unable to get up with anyone on the phone. Now here I am on a cold rainy day , sick at the doctors office that I have an appointment with, it’s 11:30 and they don’t close until 4 . My emotions were heightened at this point , I mean I was pissed . My adrenaline gave me the strength to walk around back and knock on the door. The lady finally answered my knocks with “who is it? “ I said “are y’all not seeing anyone else today I have an appointment “ “she said you don’t need to bang on the door , go to the front”. Met her at the front door she said “ I’m the only one here the door is locked for my safety “ I let her know I knocked on the front door and called . She said she didn’t here me knocking and it would be 2-3 hrs before I could be seen. In that moment I was so angry I knew it was best for me to just leave. I know 2 wrongs don’t make a right but a simple note on the door would’ve sufficed and also I believe it’s a safety hazard to lock people in the building. Anyways I just drove to the new fast pace urgent care in kinston and I was seen in a matter of minutes and they also have a receptionist there to help.
• JH

  Jazmine Hernandez

  Jan 21, 2026
  1.0
  So for starters I went in with a severe swollen lip and they took forever getting me in the back although no one else was there but me. Second when I went to explain my situation she didn’t take anytime to carefully look at my condition or talk to me about it so I could have a understanding on what’s going on and what I should do or what I shouldn’t do. She just squeezed my lip twice and said “ be right back “ and just gave me medication that just ended up making things worse so now I am in the ER because my lip is the size of a marble I promise if I could give this place a 0 star rating I would!!!
• CS

  Courtney Sexton

  Dec 30, 2025
  5.0
  Friendly and efficient