Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Birkdale Village
16834 Birkdale Commons Prkwy., Huntersville, NC
28078, United States
Hours
Reviews
4.8
272 reviews
5 stars
258
4 stars2
3 stars4
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly, helpful, and knowledgeable staff, although some reported instances of poor service.
Selection and Pricing
The store offers a great selection of frames at reasonable prices, with many customers expressing satisfaction with the affordability.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often in and out in a short amount of time.
Mixed Experiences
While many had positive experiences, some customers reported issues with order fulfillment and communication, leading to dissatisfaction.
- JMJennifer McCarthyJan 5, 20265.0Great experience. Love the company’s initiative of donating a pair of glasses with each purchase.
- BSBeth SchaubleJan 4, 20265.0I have purchased Warby Parker glasses since its inception! I have loved each pair and would tell everyone who asked! Warby Parker is truly exceptional from start to finish, the staff both knowledgeable and professional. No others can compare. Why would anyone go anywhere else? WP is the very best in all categories. Thank you Warby Parker.
- KMKrista MortonDec 28, 20255.0First time at Warby Parker & was pleasantly surprised. The experience was very quick, easy & efficient. I didn’t feel rushed, but also didn’t have to wait or listen to a lot of sales pitches. Loved that I could just walk around & try on any and all the glasses available. Very enjoyable experience. I was in and out within 20 minutes start to finish. Will definitely recommend everyone I know here and we’ve decided to use my husband’s insurance allowances for contacts & but our glasses outright here since they are so affordable! They ship straight to your house. What price you see on the tag is exactly what you pay for the glasses & lenses. No tax & no shipping charges. Was phenomenal!
- ESEmilie SchumacherDec 18, 20255.0Karina was incredible and so helpful during my visit! I was a bit nervous as it has been a few years since I got my last prescription, but she made me feel so calm and and reassured throughout the process.
- YWYakima WhiteDec 13, 20251.0I visited this location today to purchase 2 pair of glasses, but was never greeted.. I walked through the store about 10 minutes, at times even purposely walking directly by an associate and no one ever asked if I needed assistance. No one spoke until I was walking out the door to tell me “have a good day “. Bad customer service.
Frequently Asked Questions About Warby Parker Birkdale Village
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Birkdale Village offer?
Warby Parker Birkdale Village offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams, with assistance from friendly advisors and optometrists.
What are the store hours for Warby Parker Birkdale Village?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit Warby Parker Birkdale Village for an eye exam?
Yes, appointments are required for eye exams. You can book an appointment online through their website.
What should I bring when visiting the store for prescription glasses or contacts?
Bring your current digital or physical prescription if you have one. Also bring your FSA or HSA card if you plan to pay with those. You don't need anything to browse or shop for non-prescription sunglasses and accessories.
Does Warby Parker Birkdale Village accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate out-of-network benefits. Coverage may vary by location or plan.
Are adjustments and optical measurements offered at this location?
Yes, they provide any necessary optical measurements and offer complimentary adjustments for life on any Warby Parker frames.
What is the return and exchange policy at Warby Parker Birkdale Village?
They have a 30-day, hassle-free return or exchange policy for all eyewear and accessories, applicable for both online and in-store purchases; contact lenses can also be returned unopened within 30 days.
Are there any nearby clothing stores where I can shop before or after visiting Warby Parker?
Yes, nearby are popular clothing stores such as EVEREVE, Uniquities, White House Black Market, lululemon, J.Jill, and Banana Republic, perfect for complementing your eyewear shopping trip.
Where can I find food or refreshments near Warby Parker Birkdale Village?
You can enjoy treats at Buttermilk Sky Pie Shop or Buttermilk Sky Pie Co., and for health-conscious options, sweetgreen is nearby as well.
Are there other eyewear or optician stores close to Warby Parker Birkdale Village?
Yes, Sunglass Hut is nearby for additional eyewear options and accessories.