At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers reported issues with broken or poorly maintained equipment, leading to safety concerns.
Cleanliness
The gym is frequently praised for its cleanliness and well-maintained facilities.
Staff Interaction
Feedback on staff is mixed; while some customers appreciate friendly and helpful staff, others report poor service and negative interactions.
Value for Money
Customers generally find the pricing reasonable and appreciate the value offered for the membership.
Overcrowding
Several reviews mention that the gym can become overcrowded, especially during peak hours, making it difficult to access equipment.
HW
Hugh Wheeler
6 days ago
1.0
So today I was told to leave, that I could not work out. Due to the fact that I was wearing jeans. Never did I know that this was part of the policy bc I have worn jeans mutiple times and nothing was ever said to me.
As a father of 4, gym time is a hard thing to find. There are times that I only have 30 mins to get a workout in before picking up the kids from school/daycare...or whenever. Today was one of those days. I had 30 mins to workout real quick before picking up our 3 year old from daycare. I was going to be in and out.
Now, I have been going to planet fitness for years and have been in the gym since I was 16 (27 years). Im no amature. Im not going to cause damage to any equipment.
Before I was able to get to my first set, I was told to leave. Not, this is the policy, we understand Sir, finish your workout, and not jeans next time.....NOPE. "this is the policy, you cannot workout".
I then went on to cancel my membership. Throughout this process, the young man behind the desk, smiled! Never said "we are sorry, what can we do to keep you here" NOTHING!! Just smiled and said "well you have until the end of the month to use your membership". Never once looked me in the eye. NOTHING!!
Im done with Planet FItness!! Wonderful Judgement Free Zone!!!
MA
Mayra Armstrong
Nov 12, 2025
1.0
Terrible experience! My daughter’s account was not cancelled as it should have been. I went in to cancel with her in June. She was billed over and over. I called 5 times a manager never called me back. Called again yesterday and spoke to Marquis he was extremely rude hung up on me so I went in and he had the audacity to laugh in my face and said I was being hostile. He was completely disrespectful and arrogant. Told me he would not help to step aside . He would not call a regional manager. I have never ever had such a terrible experience with a so called manager. What a joke.
CS
Carla S
Nov 4, 2025
4.0
Day pass, check out the gym. It’s was okay. I’m assuming many PF are fairly clean and a good variety of equipment. Staff was kind. Gave me a good tour.
RM
rich monroe
Oct 25, 2025
2.0
The whole Planet Fitness chain changed their cardiovascular machines to inferior machines that are too difficult for seniors to use. Provides an uncomfortable and awkward level of resistance. No one likes them. A terrible decision by corporate management.
SL
Sandy Lemons
Sep 29, 2025
1.0
All Planet Fitness gyms charge same fees and the equipment at this gym is the worst I have ever seen at any gym!! The owner of the gym is making $$ hands over fists because they are not putting revenue into the equipment! Also, members are being ripped off having to use broken, worn out equipment, compared to every PF Gym I go to. The majority of the equipment is dangerous. Rubber peeling, foam picked away as a toddler would do, weight pins unattached, seats rocking and uneven, screws missing on added weight knobs. Someone will get hurt!! I don’t understand how this place passes the Planet Fitness franchise check lists but I intend to find out!
What are the operating hours of Planet Fitness in Holly Springs, NC?
Planet Fitness in Holly Springs is open 24 hours every day of the week. Note that holiday hours may vary, with specific opening and closing times on certain holidays.
Where is Planet Fitness located in Holly Springs, NC?
Planet Fitness is located at 309 Matthews Dr, Holly Springs, NC 27539, United States.
What type of gym is Planet Fitness and what makes it unique?
Planet Fitness offers a welcoming, Judgement Free Zone® with best-in-class equipment for all fitness levels. It supports members to build strength at their own pace and celebrates that everyone is strong in their own way.
Does Planet Fitness in Holly Springs offer a mobile app for workouts?
Yes, Planet Fitness offers a mobile app with hundreds of ways to get strong, which you can download from the Apple App Store or Google Play Store.
What services are available at the Planet Fitness gym in Holly Springs?
Services at this location include Classic Access, Mobile App access, Free In-Club Fitness Training, WiFi, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, and various member perks like half-price cooler drinks and virtual fitness training.
How can I find out about membership pricing for Planet Fitness?
You can view membership pricing by visiting the Planet Fitness website or through their dedicated pricing link: https://www.planetfitness.com/gym-memberships.
Are there places nearby Planet Fitness in Holly Springs for relaxation and beauty treatments?
Yes, nearby you can find Lavish Nails Spa and Hand & Stone Massage and Facial Spa, both offering beauty and spa services for relaxation before or after your workout.
Where can I grab a meal or snack near Planet Fitness in Holly Springs?
Near Planet Fitness, there are several dining options including Aye! Toro Tacos & Tequila for Mexican cuisine, Manhattan Pizza for quick pizza and fast food, and Town Hall Burger And Beer for burgers and drinks.
Are there other fitness or wellness facilities near Planet Fitness in Holly Springs?
Yes, nearby fitness and wellness options include Club Pilates, Aqua-Tots Swim Schools for swimming, and MEDIQ Physical Therapy & Aquatic Therapy for rehabilitation services.
Is Planet Fitness in Holly Springs accessible year-round including holidays?
Planet Fitness is generally open 24/7 but has modified hours on holidays; for example, it closes at 12:00 PM on November 27, opens at 5:00 AM on November 28, and has other adjusted hours on major holidays like Christmas and New Year's Day.