Club Pilates

4.8
230 reviews
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Business Details

317 Matthews Drive, Holly Springs, NC
27540, United States
(919) 355-9810
https://www.clubpilates.com/hollysprings/
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About

Pilates Studio
Club Pilates Holly Springs is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.​

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Club Pilates
317 Matthews Drive, Holly Springs, NC
27540, United States

Hours

Reviews

4.8
230 reviews
5 stars
214
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What are people saying?

AI-generated from recent customer reviews

Instructor Quality

Customers consistently praised the instructors for their knowledge, attentiveness, and ability to provide challenging yet supportive workouts.

Cancellation Issues

Multiple reviews highlighted significant frustrations with the cancellation policy and customer service, indicating a lack of responsiveness and transparency.

Class Availability

Several customers expressed dissatisfaction with the difficulty of booking classes, citing overbooking and long waitlists as major concerns.

Positive Atmosphere

Many reviews noted the welcoming and friendly environment of the studio, contributing to a sense of community among members.

Overall Satisfaction

Despite some issues, many customers reported feeling stronger and healthier, enjoying their workouts and the benefits of Pilates.
  • MN
    Melissa N
    Nov 3, 2025
    5.0
    Obsessed!! Love everything about it!!
  • FW
    Fletcher White
    Oct 16, 2025
    1.0
    The instructors are excellent, and I truly enjoyed going here while I was able to. *But* I have now experienced something that others have mentioned in other reviews -- their customer service around their cancellation policy is horrible. I was a regular, and went multiple days a week. Never no-showed. I started a new job that doesn't allow me to go to Pilates anymore. I brought this to their attention immediately (you have to provide 30 days notice) and asked to cancel. They asked me to reconsider a lower-tier membership, rather than accepting the first time that I truly do not have the time anymore and need to actually cancel. I obviously didn't show up any longer, as I am now working full time. It turns out all of my prior-booked classes for the last month of membership remained. Rather than notifying me about it, they just charged me for every single missed class, but with no email notifications about it. I should absolutely be getting an email that states when I have been charged a no-show fee. I didn't notice this until seeing the credit card statement later. They will not refund any of those fees, and they said if I try to work it out with my credit card company they'll just charge me again. It feels really, really scummy...especially for a business that advertises as being a really nice, caring community. When you do join, they'll call you regularly to see if you like the classes. But once you cancel, they will gladly avoid reaching out to tell you if you're being charged regular no-show fees. I could have died and they wouldn't have cared about my sudden absence, as long as they're getting no-show money out of it. I'd happily change the review rating if they could make this right. Any other compassionate business would have at least reached out to give me a heads up about the accruing no-show fees, which I would have really appreciated and probably would have let those fees go. But this business doesn't even care to offer a partial refund when I bring this to their attention. They're just gladly raking in days of no-show money in addition to my last month's membership fee.
  • BT
    Brittany Tascione
    Sep 10, 2025
    1.0
    Do Not get a membership here! I have been a member for over 3 years and have been trying to cancel my membership for over 2 months! I have call, text, and email about needing to cancel but yet they are still trying to charge me for another month! I’m surprised at the treatment I have received in this matter. They do not care about you as a person and do nothing to try to make things right. Knowing what I know now I would not come back to this or this company.
  • BR
    Becky Ropelato
    Sep 8, 2025
    5.0
    Fun new way to work out! I’m excited to get better at Pilates and I can tell it will tone my body more than what I have been doing.
  • KP
    Karen Petty
    Aug 24, 2025
    5.0
    I feel so energized and relaxed every time I leave
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Frequently Asked Questions About Club Pilates

What types of Pilates classes does Club Pilates Holly Springs offer?

Club Pilates Holly Springs offers reformer fusion classes including group reformer classes, private training, and semi-private training suitable for all ages and fitness levels.

What are the operating hours of Club Pilates Holly Springs?

The studio is open Monday, Wednesday, and Friday from 6:00 AM to 8:00 PM; Tuesday and Thursday from 6:30 AM to 8:30 PM; and on weekends from 8:00 AM to 1:00 PM.