Planet Fitness

4.6
655 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
151 Mayo St, Hillsborough, NC
27278, United States

Hours

Reviews

4.6
655 reviews
5 stars
518
4 stars
68
3 stars
21
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean and well-maintained by many customers.

Staff

Most reviews highlight the friendliness and helpfulness of the staff, although there are some negative experiences noted.

Equipment

While many customers appreciate the variety of equipment, there are complaints about outdated machines and slow repairs.

Hours of Operation

Several customers expressed disappointment that the gym is not open 24/7, which affects their ability to use the facility.

Customer Service

There are mixed reviews regarding customer service, with some praising staff interactions while others report negative experiences.
  • AO
    Angel Ortiz
    Nov 17, 2025
    5.0
    Was a great environment to workout in.
  • DF
    Drake Fredrickson
    Oct 28, 2025
    5.0
    Awesome place to workout! Super clean
  • NS
    Natalie Singer
    Oct 8, 2025
    5.0
    I was really pleased with this location. Large space with plenty of machines and the staff was very friendly. I also like they have the flatbed hydromassages in addition to the chair ones. It's a little out of my way but I'm sure I'll be back.
  • TP
    Tami Prager
    Oct 1, 2025
    5.0
    I must say I like the precore equipment at this PF better than the life fitness equipment at other PFs. It's also a bigger gym space too. This PF wasn't busy, which was really nice. There isn't any waiting for equipment, like there is at other PFs.
  • KP
    Kirk P
    Sep 23, 2025
    3.0
    I've been going to this gym for years now. The staff has recently changed and I mean, completely changed. As members, we were notified of new equipment coming in at the end of last year. It was just put off from one month to the next month and then to this year. When I asked the staff and manager, I was informed that this gym is, "A low priority gym." I was told that it didn't have enough members and therefore the new equipment goes to other gyms with more members. I've noticed over the years that when the equipment breaks, it is down and not fixed for quite some time because it has to be fixed by someone that comes in from a main office, as I was told that by the staff. It is a nice gym, but it has gone a little downhill in the last year or so. No matter who you tell or talk to, the equipment won't be repaired any faster, new equipment won't come in and it is what it is.......it was a 5 star gym a couple of years ago, but not anymore.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Hillsborough, NC?

Planet Fitness in Hillsborough is open from 5:00 AM to midnight on Mondays, 24 hours Tuesday through Thursday, until 10:00 PM on Fridays, and from 7:00 AM to 7:00 PM on Saturdays and Sundays.

Where is Planet Fitness located in Hillsborough, NC?

Planet Fitness is located at 151 Mayo St, Hillsborough, NC 27278, USA.