Business Details
About
Emergency Room
The emergency department at Cone Health MedCenter High Point has a highly trained staff of doctors, nurses and technicians who use the latest treatments and technology available in the Cone Health network.
Details
- Wheelchair accessible entranceAvailable
Location
Cone Health Emergency Department at MedCenter High Point
2630 Willard Dairy Rd, High Point, NC
27265, United States
Hours
Reviews
3.5
317 reviews
5 stars
188
4 stars
9
3 stars
8
2 stars
10
1 star
102
What are people saying?
AI-generated from recent customer reviews
Care Quality
Many customers praised the attentive and compassionate care provided by the staff, highlighting their professionalism and thoroughness.
Wait Times
Several reviews indicated long wait times, with some patients expressing frustration over delays in receiving care.
Staff Attitude
While many reviews noted friendly and helpful staff, there were also complaints about unprofessional behavior from certain staff members.
Facility Experience
The facility was often described as clean and well-organized, although some patients reported issues with the check-in process.
- EEel5 days ago1.0I went to this ER because the useless 2nd visit in walk-in of Grandover Village. The reason for visit was skin rashes were still not cleared up after one course of antibiotics. Dr, Long insisted there was no infection and it was simply an allergic reaction for the whole body. He gave me the meds not just totally missed already delayed rightful treatment infestation (the real cause) but also added fuel to the fire to my really bad vital signs. I was being MIS-diagnosed with wide range of different diagnoses from 6 clinicians with 5 visits in both Cones ER and urgent care for two months. They really dragged me through two months of hell- mentally and physically. Meanwhile, the infestation was getting more intense and worse. Subsequently, untreated root cause and side effects from wrong meds had pushed me into "fight and flight mode", which eventually triggering other organ systems symptoms and nerve breakdown that I am still dealing with. It was confirmed later as a common mite infestation by the dermatologist, which I had to jump outside of Cone system and pay cash to find out. It actually only requires a bit scaping and a microscope to detect a disease, but NO... I was sent on a merry chase for longer and more torments. Apparently, this is not something you can dx just by looking at (however, this is all they did), and I think a microscope should be a basic equipment for ER or urgent care. The false confidence and incompetence on med professionals are really beyond my belief.
- MMMichelleDec 30, 20255.0Excellent Care provided by all. They were quick to assist my Mom upon arrival. Doctor came in her room shortly. They were very thorough with tests, blood and scans. Highly recommend
- DSDebbie SullivanDec 28, 20255.0Weston was very nice and professional. We’ve never been to this MedCtr other than for our primary doctor. Everyone was awesome!
- DWDomanique WebbDec 23, 20251.0I have a cracked tooth and it’s been shooting pain up to my head and chin and across the rest of my teeth all day. Most dentist offices are closed because of the time of day and how close it is to Christmas. I explained that my tooth cracked to the PA, he proceeded to jab it with a stick asking if it hurt which of course it did because it’s cracked then he told me there’s nothing he could do because he didn’t know if it was really cracked or not.
- MGMatty GDec 21, 20251.0Do yourself a favor-don't even bother. You could go to Kernersville, or even Winston-Salem, get MUCH better care, and be back home-safe, by the time you'd just be getting finished up with the check-in process at Cone. It didn't always used to be this way, unfortunately, it IS, now...
Frequently Asked Questions About Cone Health Emergency Department at MedCenter High Point
What services does the Cone Health Emergency Department at MedCenter High Point offer?
It provides emergency care with a highly trained staff using the latest treatments and technology within the Cone Health network.
Where is Cone Health Emergency Department at MedCenter High Point located?
It is located at 2630 Willard Dairy Rd, First Floor, High Point, NC 27265, USA.
What are the operating hours of the Cone Health Emergency Department at MedCenter High Point?
The emergency department is open 24 hours a day, seven days a week.
How can I contact Cone Health Emergency Department at MedCenter High Point by phone?
You can reach them at +1 336-884-3777.
Does Cone Health Emergency Department at MedCenter High Point provide wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances and parking.
What languages are spoken at Cone Health Emergency Department at MedCenter High Point?
The primary language spoken is English.
Is the Cone Health Emergency Department part of a larger hospital network?
Yes, it is part of the Cone Health MedCenter High Point campus and network.
What nearby healthcare facilities are located close to Cone Health Emergency Department?
Nearby facilities include Cone Health Center for Women's Healthcare at MedCenter High Point, Medical Center High Point - Patrick Wright MD, and The Moses H Cone Memorial Hospital.
Where can I fill prescriptions near Cone Health Emergency Department at MedCenter High Point?
You can visit Cone Health Community Pharmacy at MedCenter High Point or The Moses H Cone Memorial Hospital pharmacy nearby.
What other medical specialties are available near Cone Health Emergency Department at MedCenter High Point?
Nearby specialists include family practice doctors, oncologists, pulmonologists, orthopedists, cardiologists, and OB/GYNs.