Cone Health Emergency Department at MedCenter High Point

3.5
305 reviews

About

Emergency Room
The emergency department at Cone Health MedCenter High Point has a highly trained staff of doctors, nurses and technicians who use the latest treatments and technology available in the Cone Health network.

Details

  • Wheelchair accessible entranceAvailable

Location

Cone Health Emergency Department at MedCenter High Point
2630 Willard Dairy Rd, High Point, NC
27265, United States

Hours

Reviews

3.5
305 reviews
5 stars
180
4 stars
9
3 stars
8
2 stars
10
1 star
98

What are people saying?

AI-generated from recent customer reviews

Staff Attentiveness

Many customers praised the staff for being kind, attentive, and professional, providing excellent care and comfort during their visits.

Efficiency

Several reviews highlighted the quick check-in process and prompt medical attention, with many patients being seen shortly after arrival.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about long wait times and unprofessional behavior from some staff members.

Quality of Care

Overall, the quality of medical care received was frequently commended, with specific praise for thorough examinations and effective treatment.

Billing Concerns

Some customers expressed dissatisfaction with the billing process, feeling that charges were excessive for the services provided.
  • AB
    Annie Butler
    Nov 5, 2025
    3.0
    Took my son to the ER before 7. We didn’t go in and stayed in the car. The lights in the parking lot could be better. Extremely way too dark for someone to be walking to their car. Seen an old lady walking to her car along. Please fix this problem. Thank you in advance.
  • VW
    Vernon Wyatt
    Nov 5, 2025
    5.0
    As always, this is the best immediate care facility in all of the Triad, including Burlington. We live in Mcleansville but have religiously come to this facility for 16 years, and counting. They're always the fastest, and ALL of the staff, nurses, and docrtors are the best ever!
  • ZD
    Zakiah DE'ericka
    Nov 3, 2025
    1.0
    Been here since 11am it’s 2pm no medicine no nurse no doctor . Won’t come back here please don’t waste your time
  • KN
    Kyle Nutter
    Oct 20, 2025
    5.0
    Such a great efficient and personable staff. They took very good care of me and explain to the best of their knowledge what was going on with my body. Thank you again for all your service.
  • SS
    shugo0000
    Oct 14, 2025
    1.0
    I had shingles flare up on a weekend and noticed it around midnight. I knew what it looked like and knew that you can't sit there and wait it out so I went here hoping to get antivirals as quickly as possible. When I finally got to see a doctor, she was completely unattentive. She probably did not even spend 30 seconds looking at me. She even at first told me it was "varicose veins" because she barely even examined anything and did not see the rash of blisters on my foot and leg and did not connect the sciatic nerve pain that came with it. Then said it might be poison oak. Her end diagnosis was "whatever it is, it isn't shingles". Days later with it getting worse with more nerve damage, I was able to see my dermatologist, who immediately said it was shingles. They then proceeded to send me an almost $3k bill for that joke of a visit. Please drive a bit extra to go elsewhere if you are able to.

Frequently Asked Questions About Cone Health Emergency Department at MedCenter High Point

What services does the Cone Health Emergency Department at MedCenter High Point offer?

It provides emergency care with a highly trained staff using the latest treatments and technology within the Cone Health network.

Where is Cone Health Emergency Department at MedCenter High Point located?

It is located at 2630 Willard Dairy Rd, First Floor, High Point, NC 27265, USA.