This is the worst place ever. Don’t go there. They’re super rude and disrespectful.
RD
Randall Derrick
Feb 16, 2026
Awesome place with great and helpful staff especially Joe Hill, Joe took the time to help me in every aspect of ordering and getting comfortable with a new wheelchair. He went above and beyond with communicating and answering all of my questions and even taking in my thoughts and input into consideration making me feel heard. I'm greatly appreciate of services and look forward to working with everyone in the future.
I highly recommend to anyone struggling to get a wheelchair
SL
Sarah Luckadoo
Dec 26, 2025
This was my mother’s first time contacting this facility while trying to secure an assistive device for my father, who has a TBI — and the experience was appalling. Joe was shockingly rude, dismissive, and completely unprofessional from the very beginning. He was blunt, inattentive, and clearly uninterested in listening. Instead of asking thoughtful questions or allowing my mother to explain my father’s needs, he repeatedly talked over her and jumped to uninformed conclusions based on barely five minutes of conversation.
Even more concerning, Joe openly admitted that he normally does not handle the specific device we were inquiring about — yet he continued the call anyway, offering nothing but condescension and attitude while providing zero meaningful help. The lack of attention to detail and basic empathy was unacceptable, especially when dealing with a family navigating a serious medical condition.
If this is the level of “support” offered to vulnerable patients and their caregivers, I would strongly caution anyone from trusting this place with their loved one’s needs.
Do not go here! Terrible customer service! Cheryl is extremely rude and has horrible people skills especially for those in need of assistance.
MB
madison bumgarner
Sep 23, 2021
I needed crutches and the staff was very helpful and answered all my questions and adjusted them for me.