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Piedmont Medical Supply

3.8
(29 reviews)

Business Details

752 4th Street Southwest, Hickory, NC
28602, United States
(828) 327-6970
http://ncpms.com/

About

Medical Supplies
For over 30 years, medical professionals have relied on Piedmont Medical Supply to guide their patients in choosing the right products to fit their needs. We are open to the public and invite you to stop by our store.

Location

Piedmont Medical Supply
752 4th Street Southwest, Hickory, NC
28602, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.8
29 reviews
5 stars
20
4 stars
0
3 stars
0
2 stars
1
1 star
8
  • AP
    A Price
    Mar 17, 2026
    1.0
    This is the worst place ever. Don’t go there. They’re super rude and disrespectful.
  • RD
    Randall Derrick
    Feb 16, 2026
    5.0
    Awesome place with great and helpful staff especially Joe Hill, Joe took the time to help me in every aspect of ordering and getting comfortable with a new wheelchair. He went above and beyond with communicating and answering all of my questions and even taking in my thoughts and input into consideration making me feel heard. I'm greatly appreciate of services and look forward to working with everyone in the future. I highly recommend to anyone struggling to get a wheelchair
  • SL
    Sarah Luckadoo
    Dec 26, 2025
    1.0
    This was my mother’s first time contacting this facility while trying to secure an assistive device for my father, who has a TBI — and the experience was appalling. Joe was shockingly rude, dismissive, and completely unprofessional from the very beginning. He was blunt, inattentive, and clearly uninterested in listening. Instead of asking thoughtful questions or allowing my mother to explain my father’s needs, he repeatedly talked over her and jumped to uninformed conclusions based on barely five minutes of conversation. Even more concerning, Joe openly admitted that he normally does not handle the specific device we were inquiring about — yet he continued the call anyway, offering nothing but condescension and attitude while providing zero meaningful help. The lack of attention to detail and basic empathy was unacceptable, especially when dealing with a family navigating a serious medical condition. If this is the level of “support” offered to vulnerable patients and their caregivers, I would strongly caution anyone from trusting this place with their loved one’s needs.
  • SF
    S F
    Oct 27, 2025
    1.0
    Do not go here! Terrible customer service! Cheryl is extremely rude and has horrible people skills especially for those in need of assistance.
  • MB
    madison bumgarner
    Sep 23, 2021
    5.0
    I needed crutches and the staff was very helpful and answered all my questions and adjusted them for me.

Brand Certified Facts from Piedmont Medical Supply

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Certified April 12, 2026Yext Knowledge Graph
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