Planet Fitness

4.5
1093 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
801 Thomas Langston Rd, Greenville, NC
28590, United States

Hours

Reviews

4.5
1,093 reviews
5 stars
809
4 stars
146
3 stars
52
2 stars
30
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the gym, noting that it is well-maintained and regularly sanitized.

Staff

The staff received high marks for being friendly, helpful, and attentive, contributing positively to the overall experience.

Facility Issues

Several reviews mentioned ongoing issues with broken equipment and facilities, including locker rooms and showers, which have not been addressed in a timely manner.

Customer Service

Mixed feedback on customer service; while some praised staff for their friendliness, others reported rude interactions and poor handling of membership issues.

Atmosphere

The gym is generally described as a comfortable and welcoming environment, with a 'judgment-free zone' that encourages a diverse range of members.
  • TM
    Tom Marek
    3 days ago
    5.0
    I love that all the equipment works.
  • CS
    cody shumway
    Oct 26, 2025
    2.0
    My wife and I are from out of town. We drove down to Elizabeth City to see her father in the hospital, your facilities were in shambles. No functioning locker rooms, toilets or showers. No massage chairs for my aching wife, no tanning beds, no hydro beds... nothing to help my wife relax. Thankfully you had an amazing employee working. Her name was Jordan and was incredibly sweet and empathetic. She was the comfort my wife could find in this place. I realize construction is unavoidable, however there a much more tactful and graceful ways of going about it. Sincerely, Two Massively Disappointed Patrons
  • SL
    Steve Long
    Oct 23, 2025
    5.0
    Beautiful otw bck now
  • JM
    Jacob Michael
    Oct 5, 2025
    3.0
    Nice people. They’ve hooked me up in the past so I’m not trying to be too critical. But they’re doing some renovations and basically told any male gym member to screw themselves. No locker room for us or showers for an entire month. This effectively makes it impossible for me to use their gym as I go in before work and use those facilities to be clean after working out. And my girlfriend works overnights so I’m left with the kids so changing my routine is out of the equation. So I’m paying them for a month of nothing. I understand it’s an inconvenience and it’s not permanent, however they made no attempt at all to rectify this situation for the impacted members. They didn’t offer any sort of discount or waive a month of fees. I’m not saying they should give everyone a month for free but to inconvenience half your members for an entire month and offer no consolation is bad business.
  • DN
    D N
    Oct 2, 2025
    5.0
    I have been coming to this Planet Fitness for years now. I’m sure I have more miles in the massage chairs that anyone else at this point 😂🫡 I have been to a ton of PF’s across the country, but this has always been my favorite. The staff is what makes this location in particular shine above the rest. In my time there, I have seen 4 GM’s and countless staff roll through. But it seems as though the good vibes tend to pass along to the new hires as they roll through. I have NEVER had a less than 5 star customer experience with them. They remember your face and name, they smile and are extremely welcoming, the club is always completely spotless, and I never see broken equipment. If you’re looking for a great place to workout or even just reset. You absolutely cannot beat this PF location.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Greenville, NC?

Planet Fitness in Greenville, NC is open 24 hours a day, 7 days a week, with some adjusted hours on certain holidays.

Where is Planet Fitness Greenville located?

It is located at 801 Thomas Langston Rd, Greenville, NC 28590, US.