Eyemart Express

4.8
676 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
507 Greenville Blvd SE, Greenville, NC
27858, United States

Hours

Reviews

4.8
676 reviews
5 stars
611
4 stars
37
3 stars
3
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting exceptional service experiences.

Speed of Service

Many reviews noted the quick turnaround time for glasses, often mentioning that they received their eyewear in under an hour.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about inconsistent service, particularly regarding employee attitudes and appointment management.

Product Quality

Customers expressed satisfaction with the quality of glasses and the variety of frames available, often mentioning good value for money.
  • JW
    John Wiechel
    2 days ago
    5.0
    Great service - my glasses have to be ordered and they came in quickly. Will be going back soon!
  • MS
    Master Shoemaker
    Jan 3, 2026
    5.0
    I am so satisfied with customer service and proffesionality and prompt service. It took 58 minutes to have 2 pair of wonderful high good quality glasses. I got a new face and look now. Thanks Jaime
  • DH
    Darlene Wooten - Hines
    Jan 1, 2026
    5.0
    Chantell ( Store #178 ) made sure that I went home Very Happy.She went Above and Beyond her duties to make sure that I was Satisfied.
  • SA
    Samantha Aronson
    Dec 20, 2025
    2.0
    I’ve had three great experiences at this store and one that unfortunately ruined my desire to return. On my first visit, I was helped by an AMAZING woman who was so genuine and helpful that she sold me entirely on the store. She ensured I maximized my insurance and truly cared about my experience. My next two visits to pick up my glasses were also great, even though I arrived near closing due to my work schedule, I was met with smiling faces. ​However, my most recent visit was different. I recommended the store to a friend, and we arrived at 4:00 PM (an hour before closing). A male employee greeted us but seemed totally disinterested in helping. After we spent 45 minutes browsing, he asked if we needed help. When my friend mentioned she was being indecisive, he responded, 'Well, just so you know, our computers shut down in 15 minutes.' ​While I understand wanting to leave on time, being told the systems 'shut down' while the store is still open made us feel like a burden. We left immediately. It was a stark contrast to the proactive service I received previously. I’ve met the General Manager and they were very nice, but after feeling like our business was an inconvenience, the likelihood of me returning is very slim.
  • NN
    Nadine Neil
    Dec 20, 2025
    5.0
    This was an amazing experience. While traveling through North Carolina, I had an unexpected eye emergency and stopped at EyeMart. Within just 10 minutes, I received my eyewear and was able to continue my journey to New York without any issues. I truly appreciate the outstanding customer service and the quality of the glasses. I highly recommend EyeMart and will definitely return in the future. Felecia S

Frequently Asked Questions About Eyemart Express

What is Eyemart Express known for?

Eyemart Express is one of the country's Top 10 optical retailers and the only retailer with a lens lab in every store that makes 90% of glasses the same day.

Where is Eyemart Express located?

Eyemart Express is located at 507 Greenville Blvd SE, Greenville, NC 27858, USA.