Greensboro Ophthalmology

Reviews

• SS

  Staci

  5 days ago
  1.0
  If I could give 0 stars I would. The front desk people are absolutely HORRIBLE!!! They never smile and look very unhappy to be working there. All they care about is money, money, money!!! You could be going blind and they will turn you away if you owe a balance!!! However, the doctors and nurses are all amazing!!!
• BC

  Betsy Carty

  Mar 28, 2026
  5.0
  Dr Bowen and his staff are A+. They care and listen. Trusting upcoming surgery.
• EP

  Eye Phone

  Mar 11, 2026
  1.0
  Well for companions waiting in the waiting area the Guest WiFi is really TERRIBLE. It’s AT&T and 0.3 Mbps down and 0.6 up. Other than that, the employees are courteous and efficient.
• BT

  Brianna Templeton

  Feb 27, 2026
  1.0
  Maybe they have good doctors, but this office is CUT THROAT. A couple of years ago I had an ulcer and was potentially losing my sight, the bed side manor of the doctor (tall blonde lady) was absolutely dry and borderline rude, I never said anything because I did get treatment and didn't lose my eye from the ulcer. But today I call because I'm experiencing similar symptoms that lead to my ulcer last time, so I call to make an appointment, in which they tell me I can't come back because of a past due bill, I'm a turned over patient. The bill in question is a $300 bill I could never pay because of some employment struggles I've been facing for the past few years, there's been times I thought I could be homeless........and so yes I chose food over a medical bill.....sue me. The woman on the phone was nice, checked with billing. However she said they were firm, even if I paid the bill I likely wouldn't be allowed to return. That is absolutely disgusting and disgraceful. I don't care about what your policies say, if you are able to provide care and a longstanding patient needs help, you suck up a $300 bill and you help them......it's just gross. And sad, I really wanted to like this office. To the woman on the phone, you were lovely. But to the people running this office, I don't care what you have to say, I don't care what you think, this isn't up for discussion.....it's simple. People over profits, the proper care should be accessible for all people no matter their financial status. Im ashamed of you guys, truly. But I guess whatever right? I don't get the care I need, my life could be forever altered, and it's all my fault.......cause $300.....get so real.
• DT

  Donna T

  Feb 23, 2026
  5.0
  I have to share a very positive experience today. I have had pink eye that just won’t go away coupled with a trip to Costa Rica tomorrow. I called Greensboro Ophthalmology in the morning on the oft chance I could be seen. The office manager called back right away and I was seen within the hour. Unbelievable!! They thoroughly checked my eyes and took great history. Dr. Gould is a wealth of knowledge and willing to share it. So kind and sweet. Consequently my fears were relieved and appropriate medication prescribed. I love this practice and feel at ease here. The desk was so courteous and helpful. Dr. Bowen is my main doctor with the practice and he is just as thorough and knowledgeable. It is so nice to be affiliated with this practice and I want to thank them for taking care of my eyes. Keep up the good work and know you are appreciated and doing amazing work!!