The Good Feet Store

Reviews

• JW

  Julie Welch

  2 days ago
  3.0
  Very disappointed in the Greensboro store I have been with them since Jan of 2015 The Sales Rep “Sarah” was untruthful with me few times this week starting from Saturday 28th to Thursday March 5 2026’ She is always suggesting I spend another $500 when I’m there just to change out my insoles for another when I told her No! Then she told me she didn’t have any insoles my size to change out my used ones & preceded to say a truck was coming the week ahead So I ask will you call me She kinda smirked I’m like are you gonna make note & write my number down She said, oh sure! She was acting all uninterested bout a follow up with me I’m like too myself that is odd Never in 11 years has ever this has been told to me out of insoles Red flag moment! I was already feeling her spiteful vibe going on! So I’m like maybe I’m wrong will give her a benefit of a doubt So then I waited until Thursday March 5 , hadn’t heard an update from “Sarah” if the insoles had come in So I decided to call didn’t want to make a 45 minute drive if they had not come in!!!! So I called spoke with “Sarah” she said again Insoles had not came in on the truck but she would call the Winston store & call me back! I’m like ok!!! Then 2 hours passed & no return call!!! So I called back! “Sarah”answered the phone and preceded to say Oh Julie did you not get my message I left you! No I’ve not received anything from you . She went on to say the Winston store had 3 pair of the Honeycomb in my size & she would get a worker from Winston that worked the Greensboro store bring them on Friday March 6 I said that’s ok! I will go to Winston to pick up So that’s what I did! When I got to Winston store was well greeted! I told the Sales Rep how my week has been with the store & the dealings with “Sarah” & that I felt like “Sarah” had been lying to me because I didn’t purchase something for another $500 so she was t going to let me swap out my old insoles for a new pair As I preceded to talk to Winston Rep he ask me why was I wearing the Honeycomb insoles I’m like I don’t know in December “Sarah” suggested they would work better for me! NOT!!! Since I have been wearing the same ones for 11 years with no problems & all of a sudden “Sarah” wanted to switch mine The sales rep said Looks to me she wanted to torture you!!! Because in December went to make a swap like I did this week in March but I wasn’t spending another $500 & so “Sarah took it upon herself with manipulatively pattern towards me said Oh let’s try this insole honey comb no charge!! It was terrible for me! The sales Rep in Winston talk to me & said “Sarah never called to see about the honeycomb insoles ( which I found out was not for my foot to begin with) And he said it was very strange that they would not have my size I’m thankful I went to the Winston Store I will not go back to the Greensboro store as long as “Sarah” is working there!!!! She lied to me made my life stressful for a week because of her on personal selfish behavior! Just plan mean!!! I called the Headquarters reported her told them the story & told them that the Winston store took care of me! She was WRONg in how she treated me by lying!!! 1) Saying she had no insoles in my size 2) Promised to call me, I ended up calling her! 3) Said she called the Winston store to see if they had my size Never called them 4) When I called her 5 days later She said Nope no insoles she would check with Winston & call me right back I waited 2 hours called her back She said oh Julie you didn’t get my message!!! No I didn’t “Sarah” ! She never called me it’s just been a terrible week dealing with a manipulatively lying person to get back at me because I didn’t pay another $500! The Winston store made everything right & put me back into the correct insole! For that I am thankful Glad I made a switch to the Winston store & glad I reported “Sarah” for her undercover manipulatively mean spirit to the Headquarters in California & not to just a Customer service rep it was someone higher up! Try the insoles they have changed my daily walk!
• JJ

  Jeanette

  3 days ago
  5.0
  Grant sphuler, was excellent in explaining the good feet 3 step process, and my needs were satisfied, you have a "returning customer"
• AA

  Allyshia Adams

  5 days ago
  5.0
  I had an outstanding experience thanks to Virgil from the Friendly Shopping Center! From start to finish, he truly went above and beyond to make sure everything was handled perfectly. Virgil was knowledgeable, patient, and took the time to answer all my questions without making me feel rushed or pressured. What really stood out was his dedication — he made sure I understood all my options, and genuinely cared about finding the best solution for me. It’s rare to find someone who combines professionalism with such a personal touch. If you’re looking for exceptional service, I highly recommend asking for Virgil. He turned what could have been a stressful process into a smooth and positive experience!
• CP

  Crystal Pulliam

  Feb 28, 2026
  5.0
  This surpassed any expectations that I had going in. I’ve struggled with foot pain for as long as I can remember and it’s gotten even worse this past year making it hard to do almost anything. I was skeptical when I went into the store. Sarah was an angel. She was so informative and helpful. She found my perfect match and as soon as I put them on 5 years of pain went away instantly. It brings me to tears when I think about how life changing this is. I’m able to do almost anything that I want now. And it’s all thanks to The Good Feet Store and Sarah’s knowledge. Virgil was also really nice as well. He shared some of his experiences with the Good Feet Store and he stands by them 1000% as he should. The whole entire experience surpassed any expectations that I had and if you’re struggling with foot pain or back pain you should make your way to go see them. My life has changed in just 2 short days and I’ll forever be grateful to Sarah and Virgil for helping me.
• KB

  Kenneth Bennett

  Feb 24, 2026
  5.0
  Erin helped make me comfortable and knowledgeable about what services and products they offer here at the good feet store. I highly recommend anyone with feet issues to go there for a life changing solution 😉 it really helps the feet 💯

Frequently Asked Questions About The Good Feet Store