Planet Fitness

4.5
514 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4209-A West Gate City Blvd, Greensboro, NC
27407, United States

Hours

Reviews

4.5
514 reviews
5 stars
408
4 stars
47
3 stars
14
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, noting that staff frequently clean equipment and facilities.

Staff Attitude

The majority of reviews highlighted the friendliness and helpfulness of the staff, although some negative experiences were reported regarding specific employees.

Equipment Availability

While many customers appreciated the variety of equipment, some expressed concerns about the availability during peak hours.

Customer Service Issues

Several reviews mentioned difficulties with customer service, particularly regarding membership cancellations and interactions with certain staff members.

Atmosphere

Customers generally enjoyed the welcoming and positive atmosphere of the gym, making it a comfortable place for workouts.
  • LL
    Lola xo (Lola)
    5 days ago
    1.0
    Worst planet fitness experience ever. Didn't know that I was one day behind on a payment. The app says you can come one more time and then have to pay. The girl at the desk holds me up as if the world is going to end if I don't pay right here right now wasting my pressure moments when I can be working out. You all already took more money out of my unjustly when the website says you can bring a friend with a day pass and instead they charged me $10 again. Then I updated to $25/month which was a waste(I shouldn't have had to pay the $10 to begin with because I was already a black pf member). Apparently on the planetfittness website is inaccurate and this place will hustle you down no matter what. Oh and when I noticed I'm one day late I'm already paying $15 late fee.😂 Best believe I'm cancelling after this month is complete and telling my friends we going elsewhere because this private owner is pathetic so is the staff for enforcing fictional rules.
  • KK
    kim king
    Nov 11, 2025
    5.0
    The planet fitness at gate city is amazing! The people at the front desk are super friendly and always willing to help! They’re actually the friendliest people at any of the planet fitness I have visited! The equipment is always clean. The gym is always clean. The bathrooms are always clean and it’s a great place to work out. I will be changing to this location because it’s way better than the other location that I was going to!
  • JB
    Jerron Barret
    Nov 8, 2025
    1.0
    Something is seriously off about the manager John at this Planet Fitness. I felt completely uncomfortable after catching him looking under the bathroom stalls while I was in there. When I confronted him, he claimed he was “just checking for cleanliness,” but no staff member should ever be peeking under stalls while people are using them. It was invasive, weird, and unacceptable. Corporate needs to investigate this location immediately. No member should ever feel watched or unsafe in a gym bathroom.
  • GE
    Gustavo Espejel
    Nov 6, 2025
    4.0
    For the price, these are really good option. They have all necessary equipment to start doing exercise. Sometimes it can be crowded, depends on the hours, but usually all equipment for your day is available
  • RL
    Ruby L
    Oct 21, 2025
    5.0
    So far all of the workers here have been so kind and accommodating. This gym is very clean (and we have trialed out many different gyms). The price is great especially for couples :) This planet fitness doesn’t have the squat racks yet but still has a bunch of other machines to make up for it. I love how it has the pf30, 30 minute workout zone, and abs and stretching.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Greensboro (Gate City), NC?

Planet Fitness in Greensboro (Gate City), NC is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness Greensboro (Gate City) located?

It is located at 4209-A West Gate City Blvd, Greensboro, NC, 27407, USA.