Brand Certified
LensCrafters
4.5(396 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
642 Friendly Center Rd, Greensboro, NC
27408-7804, United States
Certified by LensCrafters • Mar 01, 2026
(336) 292-9007
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/nc/greensboro/642-friendly-center-rd.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.5
396 reviews
5 stars
327
4 stars
15
3 stars4
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mike, Michaela, and Jasmine.
Management Issues
Several reviews highlighted poor management practices, including long wait times, lack of communication, and inadequate customer handling, particularly after recent weather disruptions.
Eye Exam Experience
While some customers had positive experiences with eye exams, others reported long wait times and dissatisfaction with the service provided by the optometrists.
Product Availability
Customers appreciated the variety of eyewear options available, although some noted a desire for a larger selection of specific frame types.
- AEAndre EdwardsFeb 12, 20265.0Excellent eye exam from Dr. Jones and expert service from Natasha, very pleasant all around experience
- JLJoy LastFeb 8, 20261.0I went in today, looking to buy some glasses. No one came up to me, so I went up and asked for help. They told me to take a seat waited like 20 minutes while other customers were attended that just walked in. I don’t know if it was because I was Mexican but I just left.
- JVJean-Philippe VosJan 27, 20262.0Globally good eye doctor and eye wear selection but very poor management of their customers AFTER the snow storm of Sunday January 25, 2026: on Monday 26th even though the roads in Greensboro (within the I840 loop city limits) were already cleared, the shop was closed and Lenscrafter didn't even think of putting in place something as simple and basic as an emergency phone service to orient their customers ! Tuesday 27th in the morning they were closed AGAIN: during the 5 mn I was in the front of the shop (needing service to my glasses) 4 cars showed up of customers needing delivery of their new pair of glasses or eye glasses repair like I did, including another customer that had first tried to get information over the phone, in vain, before driving to the store. Lenscrafters, this is unacceptable.
- QTQuayshonda ThomasJan 16, 20265.0They were very professional, helpful, and I wasn’t in their office all day. The staff was very patient with me. I definitely would recommend
- DHdan hillDec 5, 20255.0I think that this is the best stuff for a while, keep up the great work.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the 642 Friendly Center Rd location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more.
What are the store hours for LensCrafters in Greensboro, NC?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam online at this LensCrafters location?
Yes, you can schedule your eye exam online via the LensCrafters reservation link provided for this location.
Does LensCrafters offer in-store pickup for products?
Yes, LensCrafters offers in-store pickup for their products at this location.
What types of payment methods does LensCrafters accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What designer eyewear brands are available at LensCrafters?
LensCrafters carries a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, Coach, Tiffany & Co., and more.
Are there any nearby places where I can grab a coffee or a snack before or after my visit to LensCrafters?
Yes, nearby options include Starbucks for coffee and Jay's Deli for sandwiches and American cuisine, both convenient for a quick bite around the Friendly Shopping Center.
If I’m visiting LensCrafters, are there places nearby where I can shop for shoes?
Yes, there are several shoe stores nearby such as Stride Rite Shoes, Rack Room Shoes, and Finish Line (inside Macy’s) where you can shop before or after your visit.
What entertainment or treats are available near LensCrafters to enjoy with family or friends?
Nearby you can enjoy treats from Rocky Mountain Chocolate Factory, Dippin' Dots at the Friendly Center Shops, and See’s Candies, offering a variety of chocolates, ice cream, and sweets.
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