LensCrafters

4.7
189 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
611 N Berkeley Blvd, Goldsboro, NC
27534-3468, United States

Hours

Reviews

4.7
189 reviews
5 stars
173
4 stars
3
3 stars
1
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Kenneth and Sarah for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding rude staff and poor communication.

Product Quality

Customers expressed satisfaction with the quality of glasses and the thoroughness of eye exams, although there were complaints about issues with prescriptions.

Appointment Issues

Several customers faced challenges with appointment scheduling and confirmation, leading to frustration and negative experiences.

Overall Satisfaction

Despite some negative feedback, the majority of reviews indicated a willingness to return and recommend the business for eye care needs.
  • LC
    Leroy Corte-Real
    Nov 15, 2025
    5.0
    Roston was exceptional! Extremely knowledgeable in navigating our benefits and options. Very patient and we left with 4 pairs of glasses, exactly to our liking. Strongly recommend!
  • RW
    Regina White
    Nov 12, 2025
    5.0
    Excellent customer service. Professional in every way. I would highly recommend Len's Crafters for all of your eye care needs.
  • NN
    Natalia
    Oct 24, 2025
    1.0
    Terrible experience. Workers are condescending.
  • FG
    F.J. G
    Oct 22, 2025
    5.0
    Sarah made me extremely happy and im dificicult to please i will be returning for my families eyecare needs from now on this is our place.
  • DS
    De’Shamar Shepherd
    Oct 7, 2025
    5.0
    Sarah was great. It was a quick and easy process to get my glasses ordered as a brand new customer

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.