Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
508 reviews
5 stars
465
4 stars
11
3 stars3
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Sylvia and Rebecca for their exceptional service.
Repair Services
Customers appreciated the quick and efficient repair services offered, with several mentions of staff fixing glasses promptly and at no charge.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding long wait times and issues with prescription accuracy.
Store Environment
The location received mixed feedback about its environment, with some customers expressing concerns about cleanliness and safety due to the mall's condition.
Product Selection
Customers noted a good selection of frames and lenses, with many feeling satisfied with their choices and the assistance provided in selecting them.
- DDDionnaNov 15, 20255.0Very quick service even tho I was late, they were still able to service me. All the ladies & gentlemen were great. Definitely recommend.
- RCRubi CatalanNov 13, 20255.0I highly recommend this establishment! Monica had great energy and was super helpful!
- SOSherry OverbeyNov 11, 20255.0Lens Crafters staff is the best. Always warm and welcoming. I want to give a shout out to Mark in this review. He has helped me the last 2 years get my glasses to be perfect. When I explained the very first time my problem with glasses, he did not dismiss my concern as others at different stores had before coming to Lens Crafters. He is patient, kind and friendly. It is nothing major he has to do. He just continues tweaking until he hears me say, "Perfect." I hope Lens Crafters knows what a great asset and employee they have in Mark.
- A7AnimalLover 78Oct 30, 20255.0Very Very appreciative of this store and its employees!!! My dog 🐶 seems to think that I don’t deserve to see for some reason and I was on my now third pair of ruined dog eaten glasses. They were able to take the good parts and lenses of both glasses and make a full pair for me. No charge, and they aren’t even my eye doctors. Everyone was very kind and welcoming! I am so very thankful to them…. Especially now that I can see again to write this review 😂
- KKKennyKenKenOct 25, 20255.0I had such a great experience at LensCrafters in Gastonia! Rebecca (Employee #227938) was absolutely amazing from start to finish. She was warm, professional, and incredibly knowledgeable—she went above and beyond to make sure I found the perfect pair of glasses. Rebecca took the time to explain everything clearly, helped me choose frames that fit my style and budget, and made the entire process smooth and enjoyable. It’s rare to find someone who combines expertise with genuine care, but Rebecca did exactly that. I left feeling confident in my purchase and really appreciated her exceptional customer service. Thank you, Rebecca and the LensCrafters team, for making my visit such a positive experience! Highly recommend this location! 👓✨
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at this location?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Gastonia?
Customers can choose from brands like Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and Sferoflex.
Does LensCrafters accept vision insurance, and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are LensCrafters Gastonia store hours?
The LensCrafters location in Gastonia is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, appointments can be scheduled online through their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0369&storeId=10851
What payment options are accepted at LensCrafters Gastonia?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair accessibility at LensCrafters in Gastonia?
Yes, this location has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby places of interest can I visit around LensCrafters at Eastridge Mall?
Nearby attractions include Lunar Mini Golf for fun, Eastridge Mall for shopping, and the Great American Cookies bakery for a sweet treat.
Are there nearby services for additional eye care near LensCrafters Gastonia?
Yes, nearby eye care providers like Kiser Eye Care and Accuvision Eye Care OD are located close to LensCrafters for further optical services.
What other amenities are conveniently located near LensCrafters in Eastridge Mall?
You can find a variety of shops and services such as Victoria's Secret & PINK, American Eagle Store, Brow Art 23 beauty salon, and BoostMobile by SBC for mobile phones, all within the nearby Eastridge Mall area.