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At Southern Wake Counseling Center, we understand that life can be challenging. Our team of counselors and couples' therapists is here to support you through your struggles. We believe that prioritizing your mental health is the key to a stronger, happier life, and we're committed to helping you achieve that through therapy. In our regular sessions, we’ll work together to explore your challenges and create a personalized plan to overcome obstacles. We offer individual counseling, couples' counseling, and more. Reach out to us for support in Fuquay-Varina and the surrounding areas.
Claudine is the most experienced, professional and compassionate counsellor that I have ever encountered. She saved our marriage that I had very little hope for. She is exceptional!
NR
Nick Rice
Nov 9, 2025
5.0
Karen Franks is my councelor and Ive been to a total of 8 sessions so far and I cant describe how helpfull she has been in understanding my Emotions, Actions, and thoughts. As a guy I was relativly sceptical of Therapy and what I would get out of it but I needed something to change and I can confidintly say that Seeing Karen is one of the best decisions I have ever made for myself, my wife, and our family.
AS
Amber Swartz
Oct 26, 2025
5.0
Donna A has been such a blessing to us. There when we need her, always checking in. She never makes me feel judged and is truly there to give tools and redirect conversation in a healthy way.
MC
Melissa Clites
Oct 2, 2025
5.0
After reaching out to eight different therapy offices and hearing nothing back, this was the only office that followed up with me—and that simple act made all the difference. From the very beginning, I felt seen, heard, and supported.
My therapist, Isacc, has been incredible. He’s been helping me navigate the challenges of my oldest son’s behavioral health diagnosis with compassion, patience, and practical tools that are actually helping in real life. I walk away from every session feeling more empowered and better equipped—not just for my son, but for myself too.
I’m so grateful to this office for taking the time to care when others didn’t. If you’re looking for a place that genuinely supports your healing and growth, I can’t recommend them enough.
Frequently Asked Questions About Southern Wake Counseling Center
Do I have to make an appointment?
Yes, appointments must be made at least 24 hours in advance, walk-in appointments are not offered.
How long do appointments take?
Therapy sessions with us last approximately 60 minutes.
What insurances are accepted?
The insurance policies we accept are BCBS, Aetna, Medcost/Contigo, Cigna, Tricare, United, UMR, Optum, and Humana. Some insurance policies are counselor-specific, please contact our office staff for additional information.
Do you offer a waitlist?
Unfortunately, we do not have any active waitlists at the moment. Our counselors are on a first call basis for their time slots.
Is counseling confidential?
Yes, information will not be disclosed without prior written permission from the client. However, there are some exceptions required by law to this rule. Exceptions include:
Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.
If a client intends to harm himself or herself. For more information please contact our office staff.
How do I know if I need counseling?
Counseling can always be beneficial even if you don't feel you have a specific need for it. Alternatively, here are some signs that you may benefit from counselling or psychotherapy: Feeling sad, anxious, or hopeless for an extended period. Experiencing significant changes in your mood or behavior. Having difficulty managing stress or coping with complex life events. If you are unsure, please feel free to schedule an initial appointment for an evaluation to assess any confusion or concerns.
How do I access my teletherapy session?
The "Our Team" page of our website includes information for all of our counselors as well as a "little blue box" under each person which will guide you to your telehealth appointment.
Can you guys prescribe medications?
No, we here at SWCC offer counseling and psychotherapy as well as many specialties for improving mental health. Though we cannot provide diagnosis or medication in any scenario.
Do I need to make an appointment to receive counseling services at Southern Wake Counseling Center?
Yes, appointments must be made at least 24 hours in advance as walk-in appointments are not offered.
How long does a typical therapy session last at Southern Wake Counseling Center?
Therapy sessions last approximately 60 minutes each.
What types of insurance does Southern Wake Counseling Center accept?
We accept BCBS, Aetna, Medcost/Contigo, Cigna, Tricare, United, UMR, Optum, and Humana. Some insurances may depend on the counselor. Contact our office for details.
Is counseling at Southern Wake Counseling Center confidential?
Yes, counseling information is confidential and will not be disclosed without written permission except in legally required situations such as suspected abuse or threats of harm.
Does Southern Wake Counseling Center offer telehealth or online therapy sessions?
Yes, teletherapy sessions are available. Access details are provided on the "Our Team" page of our website with links under each counselor's profile.
What are the business hours of Southern Wake Counseling Center?
We are open Monday through Friday from 9:00 AM to 8:00 PM and on Saturdays from 8:00 AM to 3:00 PM. The center is closed on Sundays.
What types of therapy specialties does Southern Wake Counseling Center offer?
We offer specialties including EMDR, Trauma Treatment, Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and are Gottman Certified.
Where is Southern Wake Counseling Center located?
Our center is located at 1880 Broad Street, Fuquay Varina, NC 27526, USA.
Which nearby places might be useful to visit before or after counseling sessions at Southern Wake Counseling Center?
Nearby places include Lane & Associates Family Dentistry, First Bank - Fuquay Varina, Peri & Pause women's health clinic, and Sheetz convenience store and gas station, providing healthcare, banking, and refreshment options conveniently close to the center.
Are there recreational spots near Southern Wake Counseling Center where clients can relax after their sessions?
Yes, clients can visit nearby parks and facilities such as Park Grove Fuquay-Varina, Woodchase Pool, and Playhouse Children’s Museum for relaxation or family outings after their sessions.
How can nearby business services support clients visiting Southern Wake Counseling Center?
Clients can access automotive services at FuquayService and Elmer’s Auto Repair, or refresh themselves at local dining options like Daddy D’s BBQ and Papa John’s Pizza nearby the counseling center.