Brand Certified
LensCrafters
4.9(1559 reviews)
Certified by LensCrafters • Apr 12, 2026
Business Details
103 Cross Creek Mall, Fayetteville, NC
28303-7242, United States
Certified by LensCrafters • Apr 12, 2026
(910) 867-0200
Certified by LensCrafters • Apr 12, 2026
https://local.lenscrafters.com/nc/fayetteville/103-cross-creek-mall.html
Certified by LensCrafters • Apr 12, 2026
About
Certified by LensCrafters • Apr 12, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Apr 12, 2026
Hours
Certified by LensCrafters • Apr 12, 2026
Monday9:30 AM - 7:00 PM
Tuesday9:30 AM - 7:00 PM
Wednesday9:30 AM - 7:00 PM
Thursday9:30 AM - 7:00 PM
Friday9:30 AM - 7:00 PM
Saturday9:30 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
4.9
1,559 reviews
5 stars
1,485
4 stars18
3 stars8
2 stars7
1 star
41
- AMAmber Manship4 days ago5.0I’ve bought glasses from here twice…the first time was with Kayla, who was very warm & welcoming. She answered all my questions & made sure I had exactly what I wanted. My second experience was with Mallory, she is so funny & honest, she made sure I was 100% satisfied & looked my best in my new sunglasses! Thank you LC
- VBVignesh Sadras Balagopal4 days ago5.0I came to LensCrafters to get a few quotes on frames and lenses. Idania (“Dee”) took great care of me. She was patient, answered all my questions, and never pressured me into buying something. It was clear that she is a very moral human being and had my best interest in mind. Highly recommend!
- AQAngie QuistMar 31, 20265.0Marques is knowledgeable, helpful, kind, funny, and has a great personality. He greeted and directed people as they came in yet still kept his focus on me. I told him what I was looking for, he did everything he could think of to find the best frames for me, and was honest whether they looked good or not. Marques is a huge asset to your team!
- CMchristian morleyMar 26, 20265.0LensCrafters has always been my go to for my glasses. Jacob and another young lady are always very helpful with recommendations, different options for lenses and coatings, and they made the entire process easy. All I had to do was make my selections for lenses and they took care of the rest. Thanks to the doctors next door as well, they are my go to for getting eye exams. Dr. Downing is one of the best eye doctors I have been to in years.
- EHErik HartsfieldMar 24, 20265.0I had an outstanding experience during my recent visit. Amira provided truly exceptional customer service. She was attentive, patient, and genuinely listened to how I use my glasses throughout the day. What stood out the most was her willingness to take the time to walk me through all of my options, explaining everything clearly so I could make a confident and informed decision. It's rare to encounter this level of care and professionalism, and it made the entire experience smooth and enjoyable. Highly recommend!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Cross Creek Mall provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology from Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What are the operating hours of LensCrafters at 103 Cross Creek Mall?
LensCrafters is open Monday through Saturday from 9:30 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Does LensCrafters accept vision insurance, and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for the LensCrafters store in Fayetteville?
Yes, you can schedule your eye exam online through the LensCrafters scheduling link dedicated to this store.
Does LensCrafters offer contact lens exams and fittings?
Yes, LensCrafters provides contact lens fittings and evaluations, which include detailed eye measurements. There is an additional fee for these services beyond the standard eye exam.
What payment methods are accepted at LensCrafters?
Payment options at LensCrafters include American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance and accepts debit and credit cards for payment.
How can the nearby optometrist Dr. Naheed Kassam, OD, be helpful to LensCrafters customers?
Dr. Naheed Kassam, OD, located near LensCrafters, is an optometrist who can provide additional eye care services or second opinions to customers seeking comprehensive vision care.
What nearby shopping options might complement a visit to LensCrafters at Cross Creek Mall?
Customers can visit nearby stores like Zales for jewelry, Champs Sports for sporting goods, and Sephora inside jcpenney for beauty products, making a trip to Cross Creek Mall more convenient and enjoyable.
Are there food and refreshment options close to LensCrafters for customers?
Yes, customers can enjoy treats at nearby Orange Julius or dine at Not Even Crumbs, both located close to LensCrafters in the Cross Creek Mall area.
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