Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead provides compassionate, in-home senior care in Fayetteville, NC (servicing Cumberland and Hoke Counties). Our professional caregivers help aging adults live independently by offering personal care, companionship, and specialized Alzheimer’s and dementia support. We’re dedicated to helping families find peace of mind, knowing their loved ones are in caring hands. Call today 910-484-7200 for a free Care Consultation!
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.8
100 reviews
5 stars
92
4 stars
3
3 stars0
2 stars0
1 star
5
- RHRobert HermannDec 2, 20255.0Home Instead supplied care givers to our family for most of 2025. We are impressed with the excellent care our family members received and the real connections the care givers formed with our family. Each person we worked with at Home Instead was kind, understanding and flexible. We appreciate their ability to adapt as our needs changed and to always have care givers available.
- JFJudy FitzgeraldDec 2, 20255.0Savanna was an angel to work with. All of the aides were very caring and supportive with my mom’s care.
- JTJay TaylorOct 30, 20255.0Our family had a wonderful experience with the caregivers at Home Instead. Each of the folks that they sent to help my mother were kind, caring and capable. I give them our highest recommendation.
- LCLori CressSep 19, 20255.0Home Instead gave me piece of mind when I could not be there for my parents. The staff became family and were not only there to support physically but mentally. I am grateful to the team that continue to reach out and assist.
- HMhannah mabesSep 16, 20254.0So thankful for the quality care that Home Instead has provided for my mother. Great caregivers that truly care!
Frequently Asked Questions About Home Instead Home Care
What type of payment is accepted?
Private Pay, Long Term Care Insurance, VA Benefits
What screening do your caregivers go through?
Care Pros (what we call our Caregivers) undergo multiple background checks, drug screenings, and personal reference verifications.
Do you offer 24/7 office support?
Absolutely, We answer our phones 24/7!
How often do you check in with clients and monitor changes to care or client conditions?
Every 90 days, we review the Client's Plan of Care. During each visit, we check on the client's well-being and report any unusual observations to the nurse.
Why Choose Home Instead?
Since 2006, we have been proudly locally owned and operated in the Sandhills area.
Home Instead is a globally established agency that has been serving clients since 1994.
We have exceptional Google reviews, and we encourage you to check them out.
Our phones are answered 24/7, including holidays.
We are licensed by the State of North Carolina, fully bonded, and insured.
All staff, including office and administrative team members, are trained as Care Pros.
We are proud to partner with the VA, accept Long-Term Care Insurance (LTC), and offer Private Pay options.
What makes our Care Pro’s Special?
Our Care Pros are W-2 employees, not independent contractors. We are not a referral service and do not outsource care.
All Care Pros undergo comprehensive background checks, initial training, and continuous education under the guidance of an RN.
Our RNs review each client’s Plan of Care every 90 days.
We have a team of Care Pros across five neighboring counties, ensuring someone is always available to care for your loved one.
We offer 24/7 shifts for your convenience.
What type of services does Home Instead Home Care Fayetteville offer?
We know that setting up home care can be a difficult time for many families. We’re here to make it easier.
Our Team is Here to Help With
Personal Care:
Bathing | Grooming | Bathroom Assistance | Dressing | Mobility | Sitting and Rising | Getting In and Out of Bed
Alzheimer's & Dementia Care
Genuine Relationship Building | Learning the Person’s Life History | Positive Reinforcement | Encouragement | Establishing a Stable Routine
Home Helper
Light housekeeping | Meal Planning | Recipe Research | Cooking | Grocery List Preparation | Grocery Shopping | Medication Reminders
Transportation
Doctor Appointments | Worship Services | Senior Center | Fitness Classes | Club Events | Volunteer Meetings | Museums
Companionship
Creating Photo Albums | Listening to Music | Organizing Closets | Crafting | Gardening | Walks | Playing Cards
What types of payment does Home Instead Home Care accept?
Home Instead accepts Private Pay, Long Term Care Insurance, VA Benefits, and major credit cards including Visa, MasterCard, Discover, and also checks.
What screening process do Home Instead caregivers go through?
Caregivers, called Care Pros, undergo multiple background checks, drug screenings, and personal reference verifications to ensure quality care.
Does Home Instead offer 24/7 support for clients?
Yes, Home Instead answers their phones 24/7, including holidays, to provide continuous support.
How frequently does Home Instead review a client's care plan?
Home Instead reviews each client's Plan of Care every 90 days, with regular check-ins during visits to monitor well-being and report concerns to a nurse.
What in-home care services does Home Instead provide?
Services include personal care (bathing, grooming, mobility), Alzheimer's & dementia support, home helper tasks (light housekeeping, meal planning), transportation, and companionship.
Is Home Instead Home Care licensed and locally operated?
Yes, operating since 2006 locally in the Sandhills area, Home Instead is licensed by North Carolina, fully bonded and insured, with trained staff including Care Pros and RNs.
Where is Home Instead Home Care located and what are your hours?
Located at 555 Executive Pl, Fayetteville, NC 28305, Home Instead operates 24/7 every day of the week.
What nearby services and amenities are close to Home Instead Home Care?
Nearby you will find services such as IntelliChoice Home Care for skilled nursing, Community Connections Healthcare Services for counseling and hospital needs, and Cumberland County Association of Educators for community support.
How can nearby real estate and mortgage services assist families using Home Instead?
Nearby agencies like Patty Herrera Home Team, Pine Valley Mortgage, and Vines Realty Group can assist families with housing and mortgage needs, complementing caregiving arrangements in Fayetteville.
Are there professional services near Home Instead that could benefit clients or families?
Yes, services such as legal support from Cotton Law Firm and The Zara Law Firm PLLC, as well as financial services like McFayden & Sumner CPA, are near, helping families with legal and tax matters.