Business Details
About
OptometryEye Care CenterOpticianCorrective Lenses StoreContact Lenses SupplierEyeglass Repair
Triangle Visions Optometry of Durham is a premier provider of quality vision care products and personalized optometric services to our patients in the Durham, NC area. Our experienced doctors and staff offer comprehensive vision examinations and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems.
Location
Hours
Reviews
4.5
386 reviews
5 stars
312
4 stars
19
3 stars
6
2 stars
16
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with the front desk staff, citing unresponsiveness and a lack of kindness.
Appointment Issues
Numerous reviews mentioned frequent appointment cancellations and rescheduling, leading to frustration among patients.
Quality of Care
While some customers praised the doctors for their thoroughness and professionalism, others expressed dissatisfaction with the overall service and support staff.
Communication Problems
Customers frequently noted issues with communication regarding orders, appointments, and follow-ups, leading to significant delays and confusion.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others felt neglected and frustrated.
- IWILLIA WENOct 27, 20251.0Absolute scam of a business. I don't understand how there are 4.5 stars for this place. They made me pay $99 for an exam even though my insurance covers it. Trial contacts never came in. I called every few weeks for MONTHS...starting in December of LAST YEAR about the contacts. I never got them so I ended up having to order my old prescription for another year and finding a new doctor. P.S. to Triangle Visions Optometry, please do not respond to this review. I'd rather not hear your corporate feedback on your "excellent service" and "commitment" blah blah.
- VHVolodymyr HusarOct 15, 20251.0My appointments were postponed twice because the doctor who was supposed to work on Friday took the day off, so they canceled even though I also took the day off from work. This is the second time a similar situation has occurred. So I'm forced to use my PTO at home. So I moved to another office, I hope it will be different there
- JDJoe DomanskiJul 30, 20252.0Not a great experience. The reception was not kind at all and the employees seemed irritated. There was also at least two employees in the office to the left of the front desk that were clearly asleep. Overall the practice seems predatory and the explanation around billinging was subpar. They charged a larger contact fee for being a new customer and when asked why they said "because they had to do more stuff in the exam." I have worn glasses my entire life and the exam I received was the exact same as any other time. I was also told that next time it would be $100 less but when asked why they couldn't answer. I gave two stars because the Dr. was kind and helpful but I doubt I'll be returning.
- DHDamian HouseFeb 2, 20215.0The people here are so friendly and really take their time to explain and answer any questions you have. Pre Covid they also had a jar of the best mints on the checkout counter. I miss the mints ☹️
- DDDevyn DixonDec 26, 20185.0Today was my first visit with Triangle Visions and it was a great one! I was forced to find a new optometrist due to insurance stuff and was annoyed that I had to find a new doctor. But my experience today was so great! From the receptionist staff, to the tech, to the doctor, to the guy who helped me pick out my glasses! Everyone was so genuinely nice and accommodating. Can't wait to receive my new frames! Would recommend this place to anyone looking for a new optometrist!
Frequently Asked Questions About Triangle Visions Optometry
What services does Triangle Visions Optometry in Durham offer?
Triangle Visions Optometry provides comprehensive vision examinations, diagnosis, and treatment of various eye diseases and conditions, along with quality vision care products.
What are the operating hours of Triangle Visions Optometry?
The practice is open Monday to Friday from 8:00 AM to 12:30 PM and from 1:30 PM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I make an appointment at Triangle Visions Optometry?
You can request an appointment online through their website at https://trianglevisions.com/make-an-appointment/durham/.
Where is Triangle Visions Optometry located?
The clinic is located at 2210 E NC Highway 54, Durham, NC 27713, USA.
What phone number can I call for Triangle Visions Optometry?
You can reach Triangle Visions Optometry by phone at +1 919-544-2020.
What types of products are available at Triangle Visions Optometry?
They offer corrective lenses, contact lenses, and eyeglass repair services alongside eye care consultations.
What nearby dining options are available around Triangle Visions Optometry?
Nearby dining options include Toledos - Carniceria y Taqueria, Sal's Pizza, India Gate Restaurant, Bombay Grille, Akashi Japanese Grill & Sushi Bar, Thai 55, China Express, and William's Gourmet Kitchen.
Are there any wellness or spa services near Triangle Visions Optometry?
Yes, Mega Spa & Brow and Mega Spa & Brows provide spa, beauty, and hair removal services nearby.
What entertainment and nightlife options are close to Triangle Visions Optometry?
Nearby entertainment spots include Rock Box karaoke and dance clubs like 9ONE9 and La mega NC for nightlife and music venues.
Are there automotive services near Triangle Visions Optometry for convenience?
Yes, O'Reilly Auto Parts, AutoZone, and Massey Brothers Automotive are nearby for automotive parts, accessories, and repair services.