Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
711 reviews
5 stars
599
4 stars
21
3 stars8
2 stars10
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific associates like Ashley and Angel for their exceptional service.
Product Selection
While many customers appreciate the variety of eyewear available, some expressed a desire for a broader selection in-store.
Efficiency
Customers frequently mention the quick service and efficiency in processing orders and adjustments, with many receiving their glasses on the same day.
Mixed Experiences
While most reviews are positive, there are notable complaints regarding insurance handling and product quality, indicating inconsistency in customer experiences.
- TLThe LionJan 3, 20265.0Highly recommend! Fixed my glasses in under 10 minutes for free after another optical told me that it couldn't be done and I needed to buy new frames. Excellent service. I'll definitely be back!
- CWCindy WanDec 29, 20255.0Kortney was very nice and helpful. She helped me gather an array of frames that matched my interest and was so patient with my indecisiveness, even offering a third opinion from a coworker. Super grateful for her and LensCrafters!
- LLLeefin LaiDec 28, 20255.0Angel was amazing to work with - was extremely helpful and friendly. Highly recommend this location.
- JHJanice HarperDec 15, 20255.0I had a very positive experience and a very knowledge sales representative. I look forward to receiving my glasses.
- VSValerie SDec 6, 20255.0Super efficient! I arrived a bit early. It was great getting my glasses picked out before my appointment. Thank you Ca'Niya!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters located at 6910 Fayetteville Rd, Durham?
The store is open Monday through Saturday from 9:30 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online using LensCrafters’ scheduling link or by visiting their website.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses or contact lenses, and a list of any questions you may have for the optometrist.
Are there any nearby stores where I can shop for jewelry or gifts after my appointment?
Yes, near LensCrafters you can visit Light Years Jewelry, REEDS Jewelers, and The Yankee Candle Company for jewelry and gifts.
What nearby clothing stores can I visit before or after getting my eye exam at LensCrafters?
You can explore Windsor Fashions, Aerie, Garage, Lilly Pulitzer, francesca's, UNTUCKit, White House Black Market, and Aeropostale - Durham located near LensCrafters.
Are there dining options close to LensCrafters at Streets At Southpoint?
Yes, Built burger restaurant is nearby for a meal before or after your visit to LensCrafters.