Home Instead

4.7
13 reviews

About

Home Health Care Service
Home Instead® has built a reputation for providing quality home care for seniors, including care for people with Alzheimer's, respite care, companionship, transportation, medication reminders, and live-in companions. And we’ve recently joined forces with Honor to expand the world’s capacity to care. The Honor Care Platform combines local care, 24/7 support, and easy-to-use technology to provide consistent care to the highest standards. We meet with you in person for care consultations, re-assessments, check-ins and more. Our highly trained caregivers (we call ours Care Professionals) are matched to your specific needs. And the Honor Family App keeps family members in the loop with daily Care Notes. Call today for a free assessment.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
2726 Croasdaile Drive Suite 102, Durham, NC
27705, United States

Hours

Reviews

4.7
13 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • BE
    Bets Everettpapi1
    Jul 5, 2025
    5.0
    The healthcare professionals from Home Instead have provided consistent, caring and professional Homecare services. Each homecare provider has her own skill set, so it is important to be clear about services needed. We have been very happy with our present Homecare pros. 24/7 phone service is a real plus. Also administration takes an active interest in the quality of service and is readily available for questions and concerns.
  • PL
    Pamela Ladd
    Mar 3, 2025
    5.0
    From my first phone call to Home Instead of Durham I felt I had connected with local people who truly cared about the service they were providing and the people they were serving. Over the past year, they have proved to be just that. Jonathan and Ashley have been hands-on in making sure the needs of our 97-year-old aunt, who lives in our home, are met, whether it be delivering supplies to our home for the CarePro or regularly visiting to evaluate how things are going. We’ve been very pleased.
  • CJ
    Cheryl Jarmon
    Feb 21, 2025
    5.0
    Excellent care and experience with Home Instead. Highly recommend.
  • ML
    Mason Locker
    Jun 29, 2020
    1.0
    One of the employees just tested positive for covid after going into my grandmother’s house WITH NO MASK. Not only is this unprofessional but it’s just so wrong that the owner hasn’t made it clear to the employees that wearing a mask around elderly in their house isn’t just a recommendation it’s a requirement. I advise that no one use this service if you care about your family members.
  • BR
    Bob Radcliffe
    Apr 4, 2020
    5.0
    The Durham affiliate of Home Instead provided excellent service and were extremely accommodating and easy to work with. The office staff and care givers were both flexible with our demanding short term situation. They were able to bridge from the home situation to an assisted living facility during this virus crisis we are currently in. The assisted living facility had changing rules and paperwork requiring a last minute delay. The care givers were wonderful and understood our situation and able to continue to bridge us for a few extra days until we were able to move. I highly recommend them.

Frequently Asked Questions About Home Instead

What services does Home Instead provide for seniors?

Home Instead offers home care services including Alzheimer’s care, respite care, companionship, transportation, medication reminders, and live-in companions.

Where is Home Instead located?

Home Instead is located at 2726 Croasdaile Drive Suite 102, Durham, NC 27705, USA.