Eyemart Express

4.7
264 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
4010 Durham Chapel Hill Blvd, Durham, NC
27707, United States

Hours

Reviews

4.7
264 reviews
5 stars
238
4 stars
10
3 stars
0
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Speed of Service

Numerous reviews noted the quick turnaround for glasses, with many customers receiving their orders within an hour.

Product Selection

Customers appreciated the wide variety of frames and lenses available, making it easy to find suitable options.

Professionalism

The staff was frequently described as professional and knowledgeable, contributing to a positive overall experience.

Appointment Issues

Some customers reported issues with appointment scheduling and communication, indicating a need for improvement in this area.
  • MX
    Mengjie Xu
    3 days ago
    1.0
    Terrible follow-up and inconsiderate service. I had my eye exam two months ago, ordered contact lenses, and paid immediately. However, to this day, I still haven’t received my lenses, despite calling multiple times and explaining that I needed them urgently. The staff always say they’ll check and call me back, but they never do.
  • RW
    Riley Walters
    Nov 12, 2025
    5.0
    It was an excellent experience. The team was helpful and professional. I received the most bangs for my bucks.
  • AC
    Andre Cunningham
    Nov 11, 2025
    5.0
    Stop by to get my lenses put back in my glasses and the service was great and fast at no charge.Great customer service.
  • DJ
    Derival Jkd
    Nov 11, 2025
    4.0
    the people who work there they are very nice and gently
  • AS
    Andrew Snell
    Nov 6, 2025
    5.0
    Service is above and beyond! We have gone there for regular glasses in the past, but recently had a situation where one of our family members broke both pairs of their up-to-date glasses in a very short amount of time. We called the store and they let us know the frames were under warranty, and that we could bring them in to get replaced. When we got there they had already pulled the right frames, and were able to quickly install the lenses and send us home within minutes.

Frequently Asked Questions About Eyemart Express

What are the hours of operation for Eyemart Express in Durham?

Eyemart Express is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.

Where is Eyemart Express located in Durham, NC?

Eyemart Express is located at 4010 Durham Chapel Hill Blvd, Ste 400A, Durham, NC 27707, USA.