Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
933 reviews
5 stars
682
4 stars
130
3 stars
39
2 stars
25
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; some report friendly and helpful service, while others mention rudeness and lack of professionalism.
Cleanliness Issues
Several reviews highlight a decline in cleanliness, particularly in locker rooms and bathrooms, with some areas reported as unsanitary.
Equipment Availability
Customers express concerns about overcrowding and insufficient equipment during peak hours, making it difficult to work out.
Positive Atmosphere
Many patrons appreciate the friendly environment and welcoming atmosphere, contributing to a positive workout experience.
Management Concerns
There are complaints regarding management's responsiveness to issues, with some customers feeling their concerns are not adequately addressed.
- CIChase IrvinOct 30, 20251.0I have a regular classic membership! I’ve had this membership for 13 years with planet fitness. Tomorrow I will cancel my entire family’s membership. I brought my 14 year old son to come workout with me and was prepared to sign a waiver and pay. The two young men behind the counter tonight at 10:00pm 10/30/25 said “do you think we should give them the discount”! They then decided in front of us we were not worthy of this discount. When I asked what this was about the young man behind the computer puffed up his chest and crossed his arms as though he was a bouncer enforcing with physical threats. Please watch the camera and you can see this action. My family and I will never be back to planet fitness.
- JBJada BlackOct 20, 20251.0Hi, just adding my experience here that happened tonight. I just spoke to Xavier and the manager Lexie, and they were extremely unhelpful, rude and purposefully uninformative in their communication tactics. Backstory: I am an employee for NBC News, and I’ve been wrapped up with work since recent breaking news events. I’ve done this before when I had to go work the Paris Olympics where I’ve needed to pause my account. Either way I wasn’t asking them to do anything I was simply asking that if the UNCC location put a note on my account that they were verifying my balance could I come work out at the gym. I am perfectly fine with a “no” but it was the lack of professionalism and tone in their voices. They continued to talk over me, to where I couldn’t even get my question out fully until my 4th try. Extremely saddening since I’ve been a member here since 2019. I will be reaching out to my contacts at this location.
- KKKarenOct 11, 20255.0I always feel welcome at this gym. Michael the trainer is incredible. He is extremely knowledgeable and patient. He has helped me achieve my fitness goals while making the process enjoyable. I do miss two of the employees that are no longer at the facility. They were great at customer service along with Michael. That would be Reese and Haleigh. Thank you to Michael, Reese and Haleigh for providing an exceptional workout experience at this gym. Very much appreciated.
- CJCharles JohnsonOct 4, 20251.0Some of your staff members are lacking in common courtesy and respect. An employee Michael bumped into me without saying excuse me. Later this same employee wasn’t able to understand the difference between a massage chair and hydrotherapy. These mistakes show a lack of understanding and customer service. Michael needs to be put back in training .
- RLRich LongSep 30, 20254.0Good gym but I’ve noticed that no one cares anymore about members using lockers long term. Some mornings, you have an issue finding a locker that is cleaned out and empty. These locks have been on these lockers for weeks. I’ve already alerted the front desk but nothing was done. Several years ago, stickers were put on lockers that remained locked over night and then locks were cut.
Frequently Asked Questions About Planet Fitness
What are the opening hours of Planet Fitness in Concord, NC?
Planet Fitness in Concord is typically open from 5:00 AM to midnight on Mondays, 24 hours on Tuesday to Thursday, until 9:00 PM on Fridays, and from 7:00 AM to 7:00 PM on weekends.
Where is Planet Fitness located in Concord, NC?
Planet Fitness is located at 180 Concord Commons Place SW, Concord, NC 28027, United States.
What kind of facilities and services does Planet Fitness in Concord offer?
The Concord Planet Fitness offers best-in-class gym equipment, tanning salon services, a spa, personal training, and various member perks including massage chairs and half-price cooler drinks.
How can I download the Planet Fitness mobile app for workouts and membership management?
You can download the Planet Fitness app from the Apple App Store or Google Play Store using the links provided on their website or profile.
Does Planet Fitness in Concord NC have any special features regarding the gym environment?
Yes, Planet Fitness promotes a Judgement Free Zone®, providing a welcoming space for everyone to build strength at their own pace.
How can I find more information about membership pricing at Planet Fitness Concord?
Membership pricing information can be found by visiting Planet Fitness's official webpage for gym memberships or using their mobile app for pricing details.
Is there a nearby tobacco shop close to Planet Fitness in Concord where I can visit?
Yes, Commons Tobacco Outlet, which offers tobacco products and e-cigarettes, is located near Planet Fitness in Concord and can be a convenient stop before or after your workout.
If I need to pick up vitamins or supplements, is there a store near Planet Fitness Concord?
Yes, GNC, a retail health market specializing in vitamins and supplements, is located near the Planet Fitness Concord location for your convenience.
Are there dining options near Planet Fitness in Concord for a quick meal or snack?
Yes, nearby options include Blimpie for fast food, Yummi Muffin bakery, Antonio's Pizza for restaurant dining, and Subway for sandwiches, all close to Planet Fitness for an easy meal after your workout.
Can I easily access mobile phone services near Planet Fitness in Concord?
Yes, Cricket Wireless and Metro by T-Mobile are nearby mobile phone stores, which you can visit conveniently along with your gym visit at Planet Fitness.