Accuvision Eye Care OD is the local eye doctor to see for all of your eye care needs in Concord, NC. As your local Concord optometrist, Accuvision Eye Care OD can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 1480 Concord Parkway N Concord, NC 28025 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Several customers reported long wait times, with some experiencing delays of over 45 minutes.
Customer Service
Feedback highlighted a mix of experiences; while many praised the friendly and professional staff, others reported unprofessional behavior and rudeness from receptionists.
Doctor Interaction
Some patients appreciated the thoroughness and friendliness of the doctors, while others felt rushed and not listened to during their exams.
Appointment Scheduling
Issues with appointment scheduling and confirmation were noted, including instances where patients arrived to find the office closed or had trouble with insurance verification.
CN
chioma nwachukwu
6 days ago
1.0
Very unprofessional. You are sent lots of messages to make appt before the year runs out and I get there and was told it was still too early to be seen in dec as my last visit was in January. I did not get upset and took it well since it was an automated msg that made me make the appt. The receptionist went ahead to tell me the day I would be able to come in and scheduled me. Upon my arrival that January she said oh we can’t see you today the 7th until the 8th. Insurance won’t pay and you would have to pay yourself. I reminded her that was what she told me in Dec and she herself made the January appt. I was very upset of course. Why make me drive twice and then expect me to come back a third time again for another appt just to get my yearly eye test. The attitude was off and barely apologized telling me what do you want me to do. I would take my biz the another branch. I don’t have time to waste. Of course I left everything else I needed to do to make these appt and it’s not fair to me. Location is accuvision in concord at Carolina mall. Receptionist don’t know their job.
KB
Kip Box
Jan 3, 2026
5.0
The office staff and the optometrist were excellent. They took time with me. I highly recommend them.
RP
rodney peterkin
Dec 31, 2025
5.0
1st time here. You looking for a place to get your eyes checked please pull up lol go in by the old sears by in the mall because I didn’t know what side it was located on
TM
Terra Moon
Dec 9, 2025
3.0
Wait times are way too long to be seen. I know they were busy but so am I. Second time I’ve been here years apart and both times had to wait at least 45 minutes to be seen.
MM
Ms Mamp
Dec 8, 2025
5.0
I visited Accuvision for a routine eye exam, and I was pleasantly surprised by how smooth and welcoming the entire experience was. When I arrived, the waiting area was calm with only one other person there, which is rare for this typically busy office. The young lady at the front desk checked me in quickly, and the atmosphere felt friendly right from the start.
I was even more impressed when I realized the staff member chatting pleasantly with another patient was actually the doctor. She was extremely thorough, explained my exam results in a way that was easy to understand, and even shared a bit of her background in the industry. Her style is modern and approachable, and she carries herself in a way that makes you feel comfortable rather than intimidated, which is something I truly appreciated.
Overall, my visit was excellent. The only thing I wish had been different is that my PD number wasn’t included with my prescription. Since patients pay for the exam regardless of where they choose to purchase glasses, it would feel fair to have full access to that information.
Aside from that, I left very satisfied and would definitely recommend this location to others.
Frequently Asked Questions About Accuvision Eye Care OD
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Accuvision Eye Care OD?
An annual eye exam at Accuvision Eye Care OD not only updates your glasses or contact prescription but also detects eye health issues and early signs of general health problems like diabetes and high blood pressure.
What does a comprehensive eye exam at Accuvision Eye Care OD involve?
The exam includes a series of simple yet comprehensive tests to assess your vision and eye health, with results discussed by your optometrist to determine the correct prescription for optimal vision.
Is a contact lens exam different from a regular eye exam at Accuvision Eye Care OD?
Yes, a contact lens exam includes a regular eye exam plus detailed measurements to fit the right contact lenses, with an additional fee for lens fitting and evaluation.
What are the business hours of Accuvision Eye Care OD?
Accuvision Eye Care OD is open Monday through Thursday from 10:00 AM to 5:30 PM, Friday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 3:30 PM. It is closed on Sundays.
Where is Accuvision Eye Care OD located in Concord, NC?
It is located at 1480 Concord Parkway N in Concord, NC 28025, inside the Carolina Mall.
What payment options does Accuvision Eye Care OD accept?
The clinic accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is Accuvision Eye Care OD accessible for wheelchair users?
Yes, Accuvision Eye Care OD has a wheelchair accessible entrance to accommodate all patients.
What nearby places can I visit before or after my appointment at Accuvision Eye Care OD?
You can visit nearby places such as Foot Locker for sportswear, El Vallarta Mexican Restaurant for dining, or The Children's Place for children's clothing, all located in the Carolina Mall area.
How can I get to Accuvision Eye Care OD using local transit or rideshare options?
Accuvision Eye Care OD is centrally located in Carolina Mall with easy access to local transit and rideshare services like Uber, helping customers reach appointments conveniently.
Are there family-friendly activities or stores near Accuvision Eye Care OD suitable for children?
Yes, near Accuvision Eye Care OD you have The Children's Place for kids’ clothing and Xtreme Play-Concord, a sports and recreation venue, making it convenient for families to combine eye care visits with kid-friendly activities.