The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Charlotte store to experience the difference for yourself.
Very helpful with making walking comfortable again.
KB
Kiana B
3 days ago
5.0
I got the chance to work with Channing yesterday! He was exceptionally accommodating and made sure I knew exactly how the process would go. I truly enjoyed his personality and the foot massager that was provided while I waited. He even accommodated my friend. Long story short, I got what I needed and was happy to get that experience.
SB
Sabiyya Brown
4 days ago
5.0
I came in with a friend to do an assessment and was treated to a nice foot massage and all my questions answered by Channing. Great conversationalist and customer service!
LL
Lilee Lee
Apr 4, 2026
5.0
Clean store. Friendly welcome. Very helpful. Great customer service. Return policy should be made transparent before purchase.
ST
Scott Tracy
Mar 21, 2026
1.0
While the in store experience was great, the purchasing of products was a shock. The total was over $2,400! If you’ve wondered why financing is available, now you know.
The cost to manufacture the plastic inserts is under a dollar. I am a manufacturer using molded injection for plastic parts.
$600 is the price of “Step 1”. Cost to manufacture is .80 cents.
Go see a doctor if your foot pain needs attention. Sales persons aren’t qualified enough to solve complex health issues. They do know how to bill $2,400 or more.
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Someone from the store has replied. Let’s get on with it then.
There is no justification for the cost. The shoe inserts are NOT custom made for the persons feet. There are no employees with a medical degree or licensed to practice or provide medical advice. The products are no better or worse than what can be purchased from Dick’s, REI or other similar stores.
Refunds: Tell me and all that read this review about the refund policy on just the plastic shoe inserts. I will return to your store within a couple of days for a refund. What am I to expect during this visit?
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
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