Brand Certified
Onward Physical Therapy
5.0(294 reviews)
Certified by Onward Physical Therapy • Apr 12, 2026
Business Details
529 W Summit Ave, Charlotte, NC
28203, United States
Certified by Onward Physical Therapy • Apr 12, 2026
(704) 228-3825
Certified by Onward Physical Therapy • Apr 12, 2026
https://onwardphysicaltherapy.com/charlotte/
Certified by Onward Physical Therapy • Apr 12, 2026
About
Certified by Onward Physical Therapy • Apr 12, 2026
Physical TherapyPhysical Therapist
Performance Physical Therapy in Charlotte, NC! You deserve a different experience than what the medical system is currently providing. You've made a choice to prioritize your health and we've made a choice to ensure your success. Rushed appointments are replaced with detailed assessments, skilled treatments, and uninterrupted 1-on-1 sessions. Together, we’ll build a plan to reduce your pain and to come alongside you in your long-term health journey. At Onward, we believe that EXCELLENCE LOOKS DIFFERENT.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Onward Physical Therapy • Apr 12, 2026
Hours
Certified by Onward Physical Therapy • Apr 12, 2026
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
SaturdayClosed
SundayClosed
Reviews
5.0
294 reviews
5 stars
294
4 stars0
3 stars0
2 stars0
1 star0
- TTTravis Thompson5 days ago5.0Dr. Ally Duckworth is amazing. She’s super personable, incredibly knowledgeable and very thorough. I was immediately at ease as we went through the session. If you’re questioning seeing someone about PT, question no more and book with her immediately. You won’t be disappointed.
- KTKyle TogashiApr 6, 20265.0I started seeing Dr. Holiday Williams due to back tightness and pain 3 weeks out from my HYROX competition. I was concerned because my back would flare up primarily during my runs. With the information I provided, Dr. Williams accurately diagnosed me and provided excellent treatment over the 3 weeks. Through her treatment and prescribed homework, I was pain free before the race weekend! I highly recommend her to anyone needing PT. She will get you right and feeling better than ever.
- JFjames fennellyMar 31, 20265.0Worked with Cory for a few weeks and my shoulder is noticeably improved. Greater strength, flexibility and less pain when exercising.
- NPNicole ParadisMar 24, 20265.0Holiday is literally AMAZING. So intelligent and kind, she truly listens to you and has helped me alleviate multiple injuries! Could not recommend her more! The facilities are also beautiful and clean with ample parking.
- AMAmy MordeyMar 11, 20265.0I was recommended to Cora through my doula to assist with pelvic floor mobility and strengthening during the third trimester of my pregnancy. Cora is AMAZING! she really took time to ask questions, understand my concerns and give a full assessment within the first session. She’s helped me with exercises and stretches to help my lower back pain, and practiced breathing techniques (and pelvic floor exercises) to assist with labor and delivery. Highly recommend Cora and excited to have a partner with me once I’ve given birth and work to strengthen pelvic floor. Thanks Cora!
Frequently Asked Questions About Onward Physical Therapy
Do I need a referral from a MD?
In the state of North Carolina, no referral is needed to see a physical therapist. If you question your need to see your doctor first, feel free to call us to discuss!
What can I expect in my first visit?
Your therapist will spend the time listening to your medical history and treatment goals. They will then perform a comprehensive physical assessment focused around the movements and activities that are limited. Together, you and your therapist will come up with a game plan for recovery!
What should I wear?
- Please wear comfortable workout clothing to the appointment to allow for movement or possible manual therapy.
- If you are coming in for the lower body, it is best to have shorts available.
- If you are coming in for the shoulder/neck region, we encourage for women to wear a top that exposes the shoulder blade area.
Where do I park?
The Gather Wilmore office complex has a spacious parking lot. In the unlikely case that parking is limited, street parking is also available.
Can I use my Flexible Spending Account (FSA) or Health Savings Account (HSA)?
Absolutely!
Why don't you take my insurance?
Current insurance reimbursement forces most companies to co-treat multiple patients at once and denies many performance based treatments that Onward delivers. We believe you deserve better and we refuse to allow an insurance company to dictate your care.
We can easily prepare a super-bill for you, which will allow you to easily submit proof of your appointment to your insurance for out-of-network reimbursement.
Can I bill my insurance for reimbursement?
- This depends on the insurance you have, but YES, most non-Medicare patients residing in NC can send "self-claims" to their insurance company for their treatments at our clinic. You should be able to print claim forms from your insurance company's website, and send it in with the needed receipts and treatment codes that will be provided upon request at our clinic.
- The amount of reimbursement or application towards your deductible is completely dependent on your insurance plan. If you call your insurance company to inquire about what you can expect to receive, you should ask about reimbursement for "out-of-network Physical Therapy" expenses sent in via self-claims.
- Medicare Beneficiaries: The US government has some interesting laws that control where Medicare beneficiaries can spend their healthcare dollar and persuade healthcare providers to enroll in their system. Because we are not Participating Medicare Providers, we can only accept Medicare beneficiaries as patients when the patient does not want Medicare billed for any PT services. This request to not involve Medicare in payment must be made up front by the patient and be made of the patient's own free will.
- In other words, if you're a Medicare beneficiary and are adamant about seeing us for your care even though we are not participating Medicare providers, we can help ... However, the only way we can provide you with PT services is when you truly don't want Medicare involved and you ask up front that Medicare not be billed or involved in your care.
- If you do want to use your Medicare benefits for physical therapy, we cannot provide you with treatment at our clinic but would be more than happy to find a good Medicare provider in your area.
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