Novant Health Eastover Pediatrics

Reviews

• SH

  Savannah Henderson

  Mar 11, 2026
  1.0
  Do not come here, I went here from 12 to 15 and I developed POTS at 13, everytime I would come in and complain about my symptoms My doctor would request a blood draw or just talk about it without doing any referrals. When I would get my blood drawn, they would stick me over 5 times to get my blood. I had to leave and go to Novant midtown family physicians to find a doctor that cared enough to get me a refferal to a cardiovascular doctor and get diagnosed. I would really reccomend those guys over this place. I had numerous times where I was dismissed and ignored with my problems. Would not reccomend to anyone that might need a referral to an underlying problem, nor would I reccomend to somebody that wants their doctors to hear them and want to help them.
• JS

  Johnny Sumner

  Feb 3, 2026
  1.0
  Very bad experience here. The front desk was extremely rude, then I had to call 3 different times before they would submit to insurance. Just to find out they charge me for extra stuff that was never done. I'll be finding a new place to go.
• DD

  Daniel Dahlinger

  Dec 5, 2025
  3.0
  We acknowledge the consistently high quality of medical service and the exceptional care provided to my daughter by your office and staff. The medical professionals here exhibit true care for the physical well-being of their patients. However, we must express disappointment regarding the lack of transparency in communicating the cost of services for a recent service experience. During a recent sick visit, a urinalysis was discussed as an optional, "peace of mind" diagnostic in addition to several other tests we agreed to perform with the physician. The physician and our family concurred that a Urinary Tract Infection (UTI) was highly unlikely, and that a urinalysis was not absolutely necessary, but could be performed for peace of mind. Prior to consenting to the test, we inquired about the cost. The physician explained that the charge for a urinalysis would be negligible, on the order of less than $20. Based on this cost estimate, we authorized the test. Subsequently, we were billed, yes the negligible amount for the urinalysis, but also an additional $500 to us/our insurer for a "urinary surgery" related to the insertion of a catheter necessary for the urinalysis, a cost that was not disclosed to us. For the past several months, we have pursued resolution through Novant Health's billing and appeals processes, hoping this surprise billing item would be rectified. Despite multiple levels of appeal and involvement from the office staff, the charge remains upheld. I'm still optimistic that this billing dispute can be resolved.
• PS

  P Sweets

  Nov 12, 2022
  5.0
  Awesome service! I moved almost an hour away but I will travel for great care :) amazing service always!!
• OC

  Odalys Cam

  May 21, 2020
  5.0
  My daughter Jan and she’s amazing. We’ve seen a few other providers at this practice, but My trust lies with Jan because of how thorough she is. She’s very helpful and listens to what you need.