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Novant Health Breastfeeding - Presbyterian Medical Center

3.7
(9 reviews)

Business Details

200 Hawthorne Lane, Charlotte, NC
28204, United States
(704) 384-7515
http://NovantHealth.org

About

Reproductive Health Clinic
Breastfeeding assistance (in-person and tele-health) from Novant Health board-certified lactation consultants (IBCLCs). Breast pump and scale rentals, prenatal breastfeeding classes, breastfeeding support groups, and a warm line for breastfeeding related questions.

Location

Novant Health Breastfeeding - Presbyterian Medical Center
200 Hawthorne Lane, Charlotte, NC
28204, United States

Hours

Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

3.7
9 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
1
1 star
2
  • EL
    Erica Louise
    Aug 22, 2022
    5.0
    My son was born at 35 weeks and spent one week in the NICU. While being in the NICU and after bringing him home, he did not want to latch or drink from the breast, only the bottle. I made weekly (and then every other week) appointments with Sarah at the Nursing Mother’s Place and with 4 months of dedication he went from barely taking any milk from me, to now feeding solely from me. He only eats from the bottle when I am not around. Without their outpatient support, I would have given up on breastfeeding much earlier. I cannot say enough amazing things about this place. Sarah helped me physically with being able to feed my son, but also emotionally. She was kind, supportive, and so encouraging. I would recommend any mom trying to breastfeed to checkout Novant Presby.
  • JJ
    Jmp
    Jan 4, 2022
    1.0
    From the moment we found out we were having a baby dealing with novant obgyn Hasn’t been great. My wife has felt they haven’t listened to her or her concerns regarding her pregnancy. She has asked many questions only to not get an answer. She has asked about educational classes about her pregancy and she has been ignored. Her dr left 3/4’s was through her pregnancy and left her high and dry. Her due date is Jan 2nd. She was labeled high risk polyhydremnias. So last Sunday supposed to be induced then tues we’d thurs then her due date this past Sunday now we are passed that and they cant htell us when we are far down the List. If something happens to my wife I am gonna Sue like nobody’s business I promise. I wish we never came to this hospital. I would have much rather atrium university they rock. I had my first child there. They did classes education made u feel awesome. Novant sucks honestly and i worked here for float pool for 6 years as a cna. I’m a nurse now. I will never again come here.
  • WK
    Whitney Kutchen
    Oct 26, 2021
    2.0
    I personally did not have a great experience with the nursing mothers place. I appreciated the LCs were very nice and able to squeeze me in at a moments notice. However, I don’t feel like they adequately assessed our feeding issues. One issue that really bothered me is that they didn’t measure my flange size, instead they eyeballed it and said I was a 24. I went to a different LC who measured me with calipers - turns out I am a 17 and 19. This would’ve helped me save a ton on pumping parts and help me increase my supply very early on. As soon as I got the right flange size I started pumping 4x what I was previously. Additionally, they never did a physical exam on my baby. It turns out she had a lip tie and posterior tongue that needed to be addressed. By the time I figured all this out I already quit breastfeeding and started exclusively pumping. I feel like if I would have addressed these things from the get go my breastfeeding journey could have been saved. Also, I cried a lot during my second visit bc my baby was 10 days pp and hadn’t gained any weight even though I was triple feeding (normal to be upset about) and the LC sent a note to my OB flagging me for postpartum depression on her first time meeting me which made me feel betrayed and judged instead of feeling like a good mom for loving my baby and being sad and distressed by the fact that I wasn’t providing her enough nutrition. I had to go to the OB to address this which was a burden and the OB agreed it was just baby blues and appropriate emotional response. I understand she was concerned but PPD can’t be diagnosed less than 2 weeks pp and I already had my 6 weeks follow up with my OB scheduled so if I did have PPD it would’ve been addressed there.
  • BC
    Brittany Chester
    Apr 27, 2019
    1.0
    Went to nursing mothers place in HUNTERSVILLE bc baby was losing weight and was told an IBCLC would be able to assess for ties. Which I really believed he had. She felt his pallet and saw his lip tie and said bc he was older she didn’t think he had a tongue tie or he would’ve never gained well. Even though I told her I had a major oversupply before my milk regulated. High palate, upper lip tie, poor weight gain, and the reflux she witnessed are classic symptoms of tongue tied baby- which I didn’t know bc I am not an IBCLC. Took him to Dr. McMurtry and he in fact did have a posterior tongue tie. He was very disappointed that I didn’t get good help sooner and that I was made to feel crazy for even asking. I will never go back (other than to inform her of what she missed in hopes the next exhausted mama gets better help from her) nor will I ever suggest anyone go there for help.
  • LV
    Liz Vennum
    Oct 6, 2016
    5.0
    These ladies are amazing! They have an amazing depth of knowledge and wealth of experience. They provided valuable advice and helped me set realistic expectations for the nursing experience. They were understanding and not judgmental. A wonderful place for babies and moms (and partners).

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