LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Melissa was very helpful and quick adjusting a pair of designer sunglasses that had gotten very warped. I was turned away from other optical stores so she saved the day. Thank you!
AF
A F
6 days ago
5.0
Fantastic experience today with Marissa! Brought my broken sunglasses in today and they were fixed and back to new in 30 minutes. Highly recommend this location!
SM
Susan Morley
Mar 31, 2026
5.0
Had an eye exam with Dr. Vincent today, which was very high-tech loved it. Then went next-door and was helped by Marisa and bought a great pair of Ray-Ban sunglasses A+ for the LensCrafters experience today.
SC
Stacy C.
Mar 29, 2026
2.0
Honestly, there’s maybe about one employee/sales person in this establishment that makes it worth it. I believe his name is Gary. He was thorough, attentive and very friendly. The other three, salespeople, not so much. I’ve been to this location on several occasions, and have experienced the same treatment and ‘othering’ from the employees there who either huffed as I was looking at frames, as if I was a disturbance, or refused to ask if I needed help when making eye contact. During one of my most recent visits, I needed help and the two saleswomen at the front refused to help, basically telling me that the person I’d initially talked to would reach back out, making me wait days for an answer, despite there being a record of my purchase and the frames being ready for me. I understand that perhaps I wasn’t wearing blatantly branded items that may have incentivized them to help me had they seen, but a job is a job, and part of their role is to make the environment friendly and welcoming and they fall horrendously short on that end. I wasn’t even given the opportunity to purchase anything on my last visit from the lack of acknowledgement and service, and honestly won’t be returning.
SS
Susan Staples
Mar 24, 2026
5.0
My husband and I travel to the Lenscrafters at Southpark Mall in Charlotte all the way from WV just to do business with Caroline. She has always given us the best customer care (for years). She is such a pleasure to see - -professional, respectful, and patient with us each time. I won't go anywhere else as long as Caroline is there. Customer satisfaction matters to me!!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Charlotte South Park Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including Prada, Burberry, and Ray-Ban Meta. They also provide prescription wearable technology products.
What are the operating hours of LensCrafters at South Park Mall in Charlotte?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I use vision insurance at LensCrafters Charlotte location?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Charlotte?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0345&storeId=10851
Does LensCrafters Charlotte offer in-store pickup?
Yes, LensCrafters offers in-store pickup service for customers.
What payment options does LensCrafters Charlotte accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Which nearby dining options are available around LensCrafters at South Park Mall?
Nearby dining options include The Cheesecake Factory, Maggiano's Little Italy, Chipotle Mexican Grill, Chinese Gourmet, Suffolk Punch Brewing, Great Steak, blynk organic vegan restaurant, Nori Japan sushi, Mandarin Express, Five Guys, Häagen-Dazs, and Planet Smoothie.
Can I find other eyewear and optometry services near LensCrafters South Park Mall?
Yes, nearby eyewear and optometry services include Jeffrey Musler and Associates and Dr. Musler & Associates, both offering optometry and eye care services.
What shopping options are near LensCrafters at South Park Mall?
Nearby shopping options include Sleep Number (furniture and mattress), Bath & Body Works, Disney Store, Microsoft Store, Fabletics, Kendra Scott jewelry, Johnny Was clothing, Abercrombie & Fitch, Claire's, and Rowan jewelry and fashion store.
Is LensCrafters Charlotte South Park Mall accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.
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