Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
227 reviews
5 stars
212
4 stars
5
3 stars2
2 stars3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Store Environment
Customers appreciate the store's inviting atmosphere and well-organized layout, making the shopping experience enjoyable.
Product Selection
There is a wide variety of stylish and affordable eyewear options available, which customers find appealing.
Efficiency
Many reviews highlight the quick and seamless process of ordering glasses and receiving assistance.
Mixed Experiences
While most feedback is positive, there are a few reports of poor service and issues with prescriptions that indicate inconsistency.
- EEETDec 24, 20255.0Store associate Keisha was truly a delight to work with. She made the experience fun and seamless. Her patience with me was truly a blessing. Also, to add every store associate was very welcoming and accommodating. Definitely recommend this location!
- GMGail Lorraine MasonDec 23, 20255.0My first time ever at Warby Parker. The prices and selections of frames were magnificent! The staff was super friendly and although the store was full, I had someone attend to me very quickly. Great first experience! Make sure you tell them if you have Vision insurance, I didn't have the insurance.
- WLWilliam LewisDec 20, 20255.0Very nice environment. The representative on site was very helpful and very nice. Love all the different options and styles.
- DKDottie KirtonDec 13, 20255.0Here’s an updated version with that added smoothly: ⭐⭐⭐⭐⭐ I had a wonderful experience at the Warby Parker store at SouthPark Mall in Charlotte. The store itself is absolutely beautiful—bright, welcoming, and thoughtfully designed, which made browsing a pleasure. Joshua was especially outstanding and truly delivered amazing customer service. He was knowledgeable, patient, and made the entire experience easy and enjoyable from start to finish. I was also impressed by how quickly and seamlessly I was able to order my new prescription glasses. It’s rare to find such a perfect blend of great design, efficiency, and exceptional service. Highly recommend this location!
- MAMegan AshleyDec 11, 20255.0Best eyeglasses buying experience EVER. Everyone was helpful and friendly. 10/10
Frequently Asked Questions About Warby Parker SouthPark
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What are the store hours for Warby Parker SouthPark?
Warby Parker SouthPark is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything for an eye exam or to purchase prescription glasses?
You only need your eyes to browse and try on frames. If purchasing prescription glasses or contacts, bring a digital or physical copy of your current prescription and your FSA or HSA card if you want to use it for payment.
Does Warby Parker SouthPark accept vision insurance?
Yes, the store is in-network with several major insurance carriers and allows you to use out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and frame adjustments at this location?
Yes, Warby Parker SouthPark provides optical measurements and offers complimentary adjustments for life if your frames don’t fit perfectly on arrival.
What is the return and exchange policy?
There is a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned unopened within 30 days of purchase.
Where is Warby Parker SouthPark located?
The store is located at 4400 Sharon Rd., Suite 196, Charlotte, NC 28211.
Does the store offer gift cards?
Yes, physical gift cards are available online or in-store, as well as e-gift cards for immediate delivery.
What types of eyeglass frames and lenses are available?
They offer a wide variety of frames including acetate, wire, metal, mixed material, and nylon. Lens options include high index, transition, photochromic, progressive, polarized, blue light, and more.
What nearby stores can I visit before or after shopping at Warby Parker SouthPark?
You can visit nearby stores like J.Crew, Kay Jewelers, Johnny Was, and 7 For All Mankind for clothing and accessories, or stop by Starbucks and The Cheesecake Factory for refreshments and meals.
Are there fitness or recreational options close to Warby Parker SouthPark?
Yes, Burn Boot Camp gym is nearby for workout sessions, and South Park Downtown Charlotte N.Carolina park is close for outdoor activities and relaxation.