Warby Parker Atherton Mill

4.7
231 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker Atherton Mill
2000 South Blvd., Charlotte, NC
28203, United States

Hours

Reviews

4.7
231 reviews
5 stars
206
4 stars
4
3 stars
2
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.

Store Experience

The store environment was described as clean, welcoming, and well-organized, contributing to a positive shopping experience.

Product Selection

Customers appreciated the variety and quality of frames available, often noting competitive pricing compared to other retailers.

Mixed Experiences

While many reviews were positive, some customers reported instances of poor service or lack of attention from staff, indicating inconsistency in customer care.

Repair Services

The store was recognized for its quick and effective repair services, with several customers expressing gratitude for assistance with adjustments and repairs.
  • LH
    lori hartigan
    5 days ago
    5.0
    Riley was helpful and patient picking out frames and Jennifer was professional and experienced adjusting them once I received my glasses. Nice to feel so welcomed and assisted! I’ll be back 😀😀
  • EL
    Emily Lipp
    Nov 7, 2025
    5.0
    Fantastic customer service. I spoke with Stewart, who I believe is one of the managers, and he was especially accommodating. Very easy to order glasses and there are fun options on frames for everyone. I highly recommend Warby Parker and wouldn't hesitate to order from them again in the future!
  • PM
    Pamela Mariani
    Nov 5, 2025
    5.0
    Oh my gosh, I cannot say enough good things about my experience in this store today. First, I was warmly greeted with a hello and smile from Love, who got me checked in immediately. He answered my questions kindly. Then, Susan adjusted two pairs of glasses for me within 15 minutes. She is incredibly talented! The way she meticulously shaped the frames to fit my face made both pair feel like brand new! I’m absolutely thrilled with how snug they are now - so much more functional and secure. These two Warby Parker employees are a great asset to the company!!
  • KG
    kathi graves
    Nov 3, 2025
    5.0
    My husband and I received excellent advice and assistance from both members of the team. I was having trouble making my decision and I felt the listened well and understood my priorities and were therefore able to guide me to the best choice(s).
  • LP
    Lynn Pope
    Oct 30, 2025
    5.0
    My husband and I visited Warby Parker today to purchase new glasses for him. The associate helped us get into the store since my husband uses a wheelchair. She brought over several frame options and helped us make a selection. She explained all the features available and placed the order for the glasses. We were told when to expect delivery of the glasses. Several pairs of glasses have been purchased at Warby Parker, and we will continue to use this company.

Frequently Asked Questions About Warby Parker Atherton Mill

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).