My experience was good. The associate I was seen by seemed very knowledgeable and was courteous. However, after 3 days of starting the program, my feet hurt more than when I arrived. I am trying to follow the program with the inserts hoping progress will happen after getting used to them.
EB
Erica Benjamin
Feb 22, 2026
Last week, I walked into the Good Feet Store exhausted, overwhelmed, and in tears. My body hurt, and I truly needed help that day. I had read reviews about how kind and helpful the staff were, and I was hoping that would be my experience too.
When I arrived, April greeted me warmly and let me know the store was closing in about 15 minutes. After checking with her colleagues, she made the decision to help me anyway — and that meant more than I can express.
April was patient, knowledgeable, and incredibly kind. I never felt rushed, even though she stayed well past closing time. She carefully walked me through the arch supports, helped me try new shoes, and even discovered I had been wearing the wrong shoe size for years. As a former athlete herself, she shared her own experience with the supports and answered every question thoroughly.
At one point, after I thanked her repeatedly for staying late, she said, “I saw in your eyes that you needed help right now, and I couldn’t just turn you away.”
That level of compassion speaks volumes.
I’m grateful for the Good Feet supports, but I’m especially grateful for April. She didn’t just provide a service — she showed genuine care when I needed it most.
TG
Tonya Galloway
Feb 11, 2026
April was the absolute best salesperson! She explained everything she was doing and take time to be she I understood. I give her 5 stars!
April was so nice and super attentive to my client when I brought him into the store for new shoes. She was fun and measured him for his appropriate size. We truly appreciate her patience and knowledge to accomplish getting my client the correct footwear. Highly recommended going to see her if you need any good shoes
SA
Sonya Allen
Jan 16, 2026
I'm sharing the experience from my mother, Ann McAuley
On December 30, 2025, Ms. April D., the store manager, at The Good Feet Store, located at the University across from IKEA, provided excellent care, customer service, and attention to me, an elderly lady, who was a walk in. April made sure that my shoes were very comfortable. She also made sure that I didn't feel rushed in finding the "right" "fit" for me. In a society where "good" customer service is not always provided, April D. provided "excellent" customer service for me. I can genuinely say that Ms. April D. is a valuable asset to The Good Feet store.
Ann McAuley