The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Charlotte store to experience the difference for yourself.
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of employees like April, Morgan, and Ashley providing exceptional service.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining the products and their benefits, helping customers understand their foot health and the importance of proper arch support.
Effectiveness
Many customers reported significant improvements in their foot pain and overall comfort after using the products, although some expressed concerns about the high costs and effectiveness over time.
Store Environment
The store was noted for being clean and welcoming, contributing to a positive shopping experience.
Pricing Concerns
Several customers mentioned that the prices were higher than expected, leading to some hesitation about the value of the products.
TG
Tonya Galloway
2 days ago
5.0
April was the absolute best salesperson! She explained everything she was doing and take time to be she I understood. I give her 5 stars!
RB
Regina Boyd
4 days ago
5.0
April was so nice and super attentive to my client when I brought him into the store for new shoes. She was fun and measured him for his appropriate size. We truly appreciate her patience and knowledge to accomplish getting my client the correct footwear. Highly recommended going to see her if you need any good shoes
ZP
Zachary Pritchard
Jan 17, 2026
5.0
April was very friendly and knowledgeable. Worked with me to make sure I understood everything.
MM
MajicWest
Jan 17, 2026
5.0
April was a phenomenal help in demonstrating the effectiveness of the of their shoe inserts. I didn’t realize how my normal shoes were lacking in comparison to what they could be with their inserts. She was a pleasure to be around and is very friendly, helpful, and knowledgeable.
SA
Sonya Allen
Jan 16, 2026
5.0
I'm sharing the experience from my mother, Ann McAuley
On December 30, 2025, Ms. April D., the store manager, at The Good Feet Store, located at the University across from IKEA, provided excellent care, customer service, and attention to me, an elderly lady, who was a walk in. April made sure that my shoes were very comfortable. She also made sure that I didn't feel rushed in finding the "right" "fit" for me. In a society where "good" customer service is not always provided, April D. provided "excellent" customer service for me. I can genuinely say that Ms. April D. is a valuable asset to The Good Feet store.
Ann McAuley
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
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