Business Details
About
Medical Supply StoreProsthetics
The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Charlotte store to experience the difference for yourself.
Location
Hours
Reviews
4.8
210 reviews
5 stars
194
4 stars3
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Elianna, for being knowledgeable, helpful, and attentive throughout the fitting process.
Product Effectiveness
Several reviews highlighted significant improvements in foot pain and overall comfort after using the products, with many expressing satisfaction with the results.
Sales Pressure
Some customers felt pressured during the sales process, with a few expressing regret over high-priced purchases and concerns about the necessity of the products.
Knowledgeable Staff
Customers frequently noted the staff's expertise in explaining the products and their benefits, contributing to a positive experience.
Mixed Experiences
While many had positive experiences, a few customers reported dissatisfaction with customer service and product effectiveness, indicating a need for improvement.
- VNVioletta Nikitina1 day ago5.0Elianna is fantastic- she is friendly, welcoming, and enthusiastic. She greeted every single person who walked in and gave them attention and care. I appreciated how informative she is.
- DMDonna Morrow1 day ago5.0Elianne, was great and very knowledgeable about your feet. She was awesome, if we don't purchase anything, it was great to find out where all your pain in your body comes from your feet. Thank you
- MCMara CobeNov 15, 20255.0Elianna was fantastic. She took the time to listen and even made some adjustments to my selected inserts based on my upcoming travel plans. Hannah, the manager, was very welcoming and all of the employees were knowledgeable and helpful.
- KCKimberlie ColemanNov 15, 20255.0Eliana was great. She took time to explain the different steps of the Good Feet system so that I understand which support insert I need to use for each step of the corrective measures needed to align my body as it should be aligned and to increase my oxygen flow and blood circulation. If you want oatient assistance, ask for Elianna.
- TRTonya RobinsonNov 1, 20251.0I love the service with Elianna. She was very professional and well educated about your foot support! Any questions were Answered! Walk-ins are welcome too. FYI… there was a BIG MISCOMMUNICATION about the purchase…. The shoes and insoles are sold separately!! In order to have the support you need from the shoes you would have to Purchase the insoles , which wasn’t mentioned until afterwards. The priced of the Insoles can be a little expensive but they offer payment options… “ In my opinion “- if you buy the shoes for $150 they should offer a Free trial pair of insoles too.🤔
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet arch supports differ from regular inserts or insoles?
Good Feet Arch Supports provide firm yet flexible function to correct poor foot biomechanics, offering long-term pain relief unlike regular inserts.
Can arch supports help if my feet still hurt despite wearing good shoes?
Yes, arch supports stabilize the foot, often minimizing or alleviating pain caused by foot-related problems even if you wear good shoes.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for customers aged 6 and up, the store stocks a full inventory so you can wear your new arch supports home immediately after fitting.
How can I get a free fitting for arch supports at The Good Feet Store?
Simply stop by your local Good Feet Store without an appointment, or schedule one if you prefer, to get your free fitting.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, arch supports are eligible for reimbursement with HSA, FSA, or HRA accounts, but not with limited-purpose or dependent care FSAs. Check with your administrator before purchase.
What are the store hours for The Good Feet Store in Charlotte?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is The Good Feet Store located in Charlotte?
The Good Feet Store is located at 14126 Rivergate Pkwy, Suite 200, Charlotte, NC 28273.
What nearby dining options are available around The Good Feet Store?
Nearby restaurants include Fuji Japanese Steakhouse, The Casual Pint (Rivergate), Hook & Reel Cajun Seafood & Bar, and Cold Stone Creamery for desserts.
Are there any nearby beauty or spa services close to The Good Feet Store?
Yes, nearby beauty and spa services include Pur Salon, Details Salon, Parker Stylists, Southern Roots Salon at Rivergate, and Oss Med Spa.
Can customers combine a visit to The Good Feet Store with other nearby shopping experiences?
Absolutely! You can visit nearby retail stores like Oh Scrap! Paper Boutique for arts and crafts or the Sprint Store for mobile accessories before or after your visit.