Business Details
About
Medical Supply StoreOrthotics
The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Charlotte store to experience the difference for yourself.
Location
Hours
Reviews
4.6
649 reviews
5 stars
547
4 stars
40
3 stars
19
2 stars
12
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual employees like Morgan, Elianna, and Josh.
Product Knowledge
Reviewers highlighted the thorough explanations and education provided by staff regarding foot health and the benefits of the products.
Pricing Concerns
Several customers expressed frustration with the high prices of products and the sales approach, feeling pressured during the purchasing process.
Overall Experience
Many customers reported positive experiences, feeling satisfied with the service and hopeful about the effectiveness of the products.
- MDMartha DuncanDec 30, 20255.0This was a wonderful 1 year revisit. The staff friendly and with good advice and help
- JGJim GoodwillNov 7, 20255.0Will and Erica in charlotte were outstanding. Perfect combination of professionalism and friendliness. They made the experience both easy and fun
- JRJohn RattazziNov 4, 20253.0The customer service was excellent!! Unfortunately when I got to the register the cost was +$1,700!!! I could have gone to a podiatrist and my insurance would have covered it. I was shocked and still annoyed!!
- MFmike frielOct 31, 20255.0I had a great experience at the store learning and feeling results almost immediately. Eliana was the customer service representative. Very pleasant and knowledgeable. Looking forward to walking without thinking about . Thx a lot
- TWTasia WitherspoonOct 25, 20255.0This experience was great! Elianna explained everything wonderfully I would recommend her and her service to anyone
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet Arch Supports differ from typical inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics and offer long-term pain relief, unlike general inserts or insoles.
Can arch supports help if my feet hurt even when I wear good shoes?
Yes, often foot discomfort arises from poor foot mechanics rather than shoes. Arch supports stabilize your foot to reduce pain from common foot and related problems.
Can I take my arch supports home the same day I purchase them?
Yes, your local Good Feet Store stocks inventory so once fitted, supports can be taken home the same day for customers ages 6 and up.
How do I get a free fitting at The Good Feet Store in Charlotte?
Simply visit the store at 7314 Waverly Walk Avenue—no appointment needed. If preferred, you can also schedule an appointment online.
Can I use my HSA or FSA funds to buy arch supports?
Yes, arch supports are eligible for reimbursement with HSA, FSA, or HRA accounts, but not with limited-purpose FSAs or dependent care FSAs. Check with your administrator before purchase.
What are the store hours for The Good Feet Store in Charlotte?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Are there any dining options near The Good Feet Store where I can grab a meal?
Yes, nearby dining options include Chipotle Mexican Grill, McDonald's, and Chuy's—all within close walking distance for a convenient meal before or after your visit.
What wellness or spa services are available near The Good Feet Store?
Nearby wellness spots like The Invigory and Hand and Stone Massage and Facial Spa offer cryotherapy, massages, and facials, perfect for relaxation after shopping for your arch supports.
Where can I find other clothing and accessory stores near The Good Feet Store?
Close to the store are boutiques and clothing stores including Athleta, fab'rik, Scout and Molly's Waverly, and Mainstream Boutique where you can explore fashion options.
How can nearby places help me plan my visit to The Good Feet Store?
You can combine your visit with shopping at Waverly Charlotte, enjoy a coffee at WFM Coffee Bar, or pick up groceries at Whole Foods Market, making it easy to run multiple errands in one trip.