Planet Fitness

4.6
494 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
8620 Camfield St, Charlotte, NC
28277, United States

Hours

Reviews

4.6
494 reviews
5 stars
411
4 stars
32
3 stars
15
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is frequently noted for being clean and well-maintained, although some reviews mention occasional issues with specific areas.

Staff Quality

Many customers praise the staff for being friendly, helpful, and professional, with specific mentions of individual employees like Braylon and Alani.

Equipment Availability

Most reviews indicate that there is a good variety of equipment available, though some customers express a desire for more weight machines compared to cardio options.

Customer Service

While many reviews highlight positive interactions with staff, there are also complaints about unprofessional behavior and lack of attentiveness from some employees.

Operating Hours

The gym's hours are generally appreciated, but some customers express frustration over inconsistent opening times and limited hours on weekends.
  • AL
    Alanda Locust
    Nov 16, 2025
    1.0
    New to the area and I was thinking about joining, but when I visited the girl Ruth was extremely impatient with me. Whatever, ill go join crunch.
  • AS
    Albert Smith
    Oct 30, 2025
    1.0
    enjoy catching up on news when doing cardio; PF provides good array of tv's/channels. However at least 20 percent of time a good number not working. Staff (except) for day manager incapable of resetting --so outages last until manager shows up. Latest episode--news Channel I enjoy watching has been out for 5 days. Staff useless--generally blame it on "weather" which is BS.
  • AQ
    Anna Queen
    Oct 24, 2025
    4.0
    PRETTY CLEAN bathrooms compared to other, this is one of the classier Planet Fitness i haveeverbeen to.. GREAT staff (Alani and Jason very friendlyand professional. . Definitely will be back and will recommend 👌 to others.
  • AD
    Anthony Dreskin
    Oct 16, 2025
    5.0
    This review is from Tony and Lori Dreskin. We think very highly of the Planet Fitness at Ballantyne. We especially want to do a shout out to Braylon, Alani and Jason. Their the best. They keep Planet Fitness clean and friendly and we appreciate it.
  • MM
    Megan Mongillo
    Sep 28, 2025
    5.0
    Andrew was the absolute sweetest, you need to give him a raise

Frequently Asked Questions About Planet Fitness

What is the main philosophy of Planet Fitness?

Planet Fitness believes in the strength of every individual and provides a welcoming, judgement-free space for all to build strength at their own pace.

Where is Planet Fitness in Charlotte (Ballantyne) located?

It is located at 8620 Camfield St, Charlotte, NC 28277, US.