Planet Fitness

4.3
786 reviews
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Business Details

2401 Whitehall Park Dr, Charlotte, NC
28273, United States
(704) 583-0555
https://www.planetfitness.com/gyms/charlotte-whitehall-nc
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About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2401 Whitehall Park Dr, Charlotte, NC
28273, United States

Hours

Reviews

4.3
786 reviews
5 stars
533
4 stars
129
3 stars
36
2 stars
27
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported negative experiences with specific individuals.

Cleanliness

The gym is generally reported as clean and well-maintained, but there are complaints about specific areas like the showers and locker rooms.

Equipment Issues

Several reviews mentioned that some machines were out of order or in need of updates, impacting the workout experience.

Customer Service

Mixed feedback on customer service; while some had positive interactions, others reported rude behavior and poor handling of issues.

Atmosphere

The gym has a generally positive atmosphere, but some customers felt judged or uncomfortable due to signage and staff behavior.
  • KC
    Kimberly Cutler
    Nov 10, 2025
    5.0
    Love love love the hot tanning beds
  • CC
    Chloe
    Nov 7, 2025
    4.0
    nice gym! but please put the AC on lol
  • HC
    Homey Conciergerie
    Oct 25, 2025
    5.0
    Very nice and friendly gym. Special thanks to Kaliq who was very helpful and nice.
  • JG
    Jonathan Garcia
    Sep 22, 2025
    5.0
    Buena atención
  • DR
    Dave Ramsey
    Sep 3, 2025
    5.0
    My wife and I have been joining the workout classes for 3 weeks now with Adam as the trainer. The classes are great for all levels of fitness. Adam provides a great balance of instruction, motivation and being personable. The facility is very clean and organized, the machines are nice with a good variety. The entire staff is very friendly and professional. I would highly recommend this facility.
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Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness Charlotte (Whitehall) NC?

Planet Fitness at 2401 Whitehall Park Dr is open from 5 AM to midnight Monday, 24 hours Tuesday through Thursday, until 10 PM Friday, and 7 AM to 7 PM Saturday and Sunday.

What services does Planet Fitness provide at this location?

Services include ClassicAccess, Mobile App, Free In-Club Fitness Training, Wi-Fi, Perks Program, Guest Benefit Access, Tanning, Massage Chairs, Hydro Massage, Half Price Cooler Drinks, Premium Perks, and Virtual Fitness Training.