Planet Fitness

4.0
703 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
6025 South Blvd, Charlotte, NC
28217, United States

Hours

Reviews

4.0
703 reviews
5 stars
430
4 stars
106
3 stars
33
2 stars
20
1 star
114

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Mixed reviews on staff friendliness; some customers praised helpful staff while others reported rude interactions.

Cleanliness

Facility cleanliness received both positive and negative feedback; some praised cleanliness while others reported dirty conditions.

Equipment Quality

Equipment is generally well-maintained, but some customers noted outdated machines and issues with broken equipment.

Customer Service

Customer service experiences varied widely, with several complaints about rude staff and poor management.

Safety Concerns

Multiple reviews highlighted safety issues, including theft and inadequate responses from staff regarding security.
  • CM
    Christy M
    Nov 16, 2025
    1.0
    This planet fitness is in dire need of a deep clean. Dirty. Stinks.
  • GH
    Gris Hnz
    Nov 14, 2025
    1.0
    I start coming to this gym with my friend. I did not have a membership at that time. We used to go after work after five so at 5:30 we used to be there and one of the staff, a guy short guy with beard and I believe he has long hair or with a ponytail, I believe He’s Hispanic. He was really rude to us. I ended up getting my own membership. But I will have to cancel because I don’t feel comfortable coming back to the gym. I’ve been to other gyms where I feel comfortable, but having this type of staff, not knowing what customer service is, it’s the worst. I really think he needs some fair housing training as well. We didn’t know that me as a guest couldn’t go in where the bed massage is. Once we came out, he was really rude to us and I told him you need to do the same policies you want me to follow you should do the same for everybody. Because one day I saw two girls one was a guest, and the other one had a membership and I saw when she scanned her membership and the other one did not, but he let them go in together. And that is a fair housing issue there. The worst gym ever I will never recommend this gym to none of my friends and to none of my families members. After this issue, we have not come back to this gym. We are planning on checking options like fitness connection because we have friends that have recommend fitness connection for us. My friend and I are planning on canceling our planet fitness membership. There is no point of paying $30 a month plus fee to feel harassed by the staff.
  • JF
    Jerome Ford
    Oct 12, 2025
    5.0
    I went in on my Birthday and immediately after checking in Jamal greeted me with "happy birthday"! I was pleasantly surprised! His birthday wish made my day. This location is always clean and the equipment is always working as it should. 10/10 recommend!
  • BB
    Blanca Brown
    Oct 6, 2025
    1.0
    I had an uncomfortable experience at this location with a guy named Nemo. He automatically assumed that I knew Spanish and started to speak to me on the must slang Spanish that I've have heard. I wish that the staff go through a capacitacion before they were able to deal with the public.
  • ML
    Miguel Lopez
    Oct 2, 2025
    1.0
    Hoy jueves 2 de octubre 8:10 2025 am Fui a este establecimiento y tengo la tarjeta negra no dejo pasar mi invitado aun escaneando el pase de mi invitado mal servicio de la encargada dijo que no ella no podía pasar ya con el código escaneado para eso pago mi membresía solo dijo que eran reglas de planet firness Today Thursday October 2nd 8:10 2025 am I went to this establishment and I have the black card, they did not let my guest in even scanning my guest's pass, bad service from the manager, she said no, she could not go in with the code scanned, that's why I paid my membership, she only said that they were Planet Fitness rules

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness on weekdays?

On Monday, Planet Fitness is open from 5:00 AM to midnight. From Tuesday to Thursday, it is open 24 hours. Friday hours are 24 hours until 10:00 PM.

What facilities and services does Planet Fitness offer at the South Blvd. location?

The location offers Classic Access, Mobile App support, Free In-Club Fitness Training, Wifi, Perks for Black Card members including guest privileges, tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, premier perks, and virtual fitness training.