Planet Fitness

4.2
1090 reviews
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Business Details

5404 Central Ave, Charlotte, NC
28212, United States
(704) 615-9134
https://www.planetfitness.com/gyms/charlotte-central-ave-nc
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About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
5404 Central Ave, Charlotte, NC
28212, United States

Hours

Reviews

4.2
1,090 reviews
5 stars
703
4 stars
179
3 stars
65
2 stars
45
1 star
98

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted ongoing cleanliness problems, particularly in the bathrooms and locker rooms, with reports of unpleasant odors and unclean facilities.

Staff Performance

The staff received generally positive feedback for being friendly and helpful, although there were some complaints about specific staff members' attitudes.

Value for Money

Many customers praised the gym for its affordability and value, especially for the services offered compared to the price.

Crowding Concerns

Several customers noted that the gym can become overcrowded at peak times, making it difficult to access equipment.

Facility Maintenance

There were complaints about the condition of the gym, including damaged equipment and issues with the parking lot, such as potholes.
  • PB
    Paul and Karen Blakesley
    Nov 15, 2025
    5.0
    Popped in for a quick session as we drove from one city to another. Great set up - lots of machines, weights and parking; changing rooms big and clean; showers have pletiful hot water. Deputy manager (Jack/Jamie?) was very friendly and helpful.
  • YP
    Yovanny El Montro Puello
    Oct 24, 2025
    4.0
    Te cobran muy caro
  • JJ
    J3
    Oct 23, 2025
    1.0
    Cramped & musty. I usually like Planet Fitness, but unfortunately, this is the only one close to my house, so I’ve been going to Fitness Connection for the past 2 years. I should’ve left a review 2 years ago. This location is still wack 👎
  • CV
    Charli Virginia
    Oct 22, 2025
    5.0
    I had a great first experience visiting as a guest. All of the staff were friendly; the equipment and facility was extremely clean and orderly. I will suggest this location to others and will inquire about joining myself.
  • EM
    Eloy Martinez
    Sep 29, 2025
    5.0
    Great customer service staff with ample parking too!
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Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness on weekdays?

Planet Fitness in Charlotte (Central Ave) is open from 5:00 AM to midnight on Monday, and 24 hours on Tuesday through Thursday, and 24 hours until 10:00 PM on Friday.

What services does Planet Fitness offer at this location?

This Planet Fitness location offers Classic Access, Mobile App, Free In-Club Fitness Training, Wi-Fi, Perks for Black Card members including guest privileges, tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, premium perks, and virtual fitness training.