Planet Fitness

4.4
312 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
201 S Tryon St, Charlotte, NC
28202, United States

Hours

Reviews

4.4
312 reviews
5 stars
236
4 stars
29
3 stars
8
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently expressed frustration over the lack of free parking and the need to pay for parking, especially for black card members.

Cleanliness

Many reviews highlighted the gym's cleanliness, with several customers noting that it was one of the cleanest Planet Fitness locations they had visited.

Staff Friendliness

The staff received positive feedback for being friendly, helpful, and professional, contributing to a welcoming atmosphere.

Membership Cancellation Problems

Several customers reported difficulties in canceling their memberships and issues with unauthorized charges, leading to dissatisfaction.

Facility Layout

Some customers found the gym's layout confusing, particularly regarding the entrance, which is located in the basement of the building.
  • SR
    Sangeeta Ramnanan
    Nov 3, 2025
    5.0
    Perfect place for all level of fitness
  • DD
    Daquan
    Oct 28, 2025
    1.0
    Shouldn’t have to pay for parking to come work out especially as a black card member that lives 2 miles from this location. You now have the city parking police stalking the front of the gym ; Just to hand out tickets at night .Is it the mayors office we need to speak to or petition to work out some kind of deal . y’all gotta do something for your members .I’m afraid I’m going to have to cancel my membership as the other locations are inconveniently too far
  • KT
    Ka To
    Oct 21, 2025
    5.0
    Jorge at the front desk turned what was a rough early morning into a much better one. This planet fitness exceeded expectations and is way more clean than I've seen others. I'm going to like it here.
  • DJ
    Daniel Johnson
    Sep 8, 2025
    1.0
    Scam artists - they will NOT let you cancel. 5 times I have tried this & instead of cancelling they increased my price without my consent. Disputing with the bank but please don't give them your business.
  • MS
    Michael S
    Sep 3, 2025
    5.0
    It's a clean gym. If you go between 8a and 10a it's pretty empty. If you are from out of town you need to be a black card Member or you will have to pay $5 to use the gym. No cash by the way. Staff are friendly. The gym is on the lower level, not the street outside door.

Frequently Asked Questions About Planet Fitness

What is the mission of Planet Fitness at the Tryon St location in Charlotte?

Planet Fitness believes everyone is strong in their own way and provides a welcoming Judgement Free Zone® with best-in-class equipment for all fitness levels.

Where is Planet Fitness located in Charlotte?

The Planet Fitness gym is located at 201 S Tryon St, Charlotte, NC 28202, USA.