Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,062 reviews
5 stars
986
4 stars
21
3 stars9
2 stars3
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like JT, Mark, and Tatiana.
Product Quality
Customers expressed satisfaction with the quality of glasses and the variety of frames available, highlighting quick service and effective repairs.
Negative Experiences
Some reviews indicated poor customer service experiences, including issues with appointment management and perceived overcharging.
Efficiency
Several customers noted the quick turnaround time for glasses and repairs, appreciating the efficient service provided by the staff.
Mixed Reviews
While many had positive experiences, a few customers reported dissatisfaction with specific interactions and service quality, suggesting inconsistency.
- AHAustin HuskinsNov 1, 20255.0RayBans with a high far sighted prescription. High index RayBans and Yasmeen helped me with patience, and kindness. She is awesome! Very happy with the glasses and peace at mind of in store purchase for warranty issues if needed. Would recommend!
- FKFaybell KingOct 30, 20255.0Enjoy all the help from staff mark and all staff was so helpful to my buying my new Glasses so happy.
- QMQiana MurphyOct 29, 20255.0JaTwan at Northlake Lens Crafters was very helpful and knowledgeable! He made my experience very easy and fun! Excellent customer service! Thank you JaTwan
- GFGail FordOct 14, 20255.0Thanks to the staff at Northlake for providing exceptional service from start to finish highly recommended!!
- JJJasminOct 9, 20251.0The eye exam and their staff was amazing. But the LensCrafters employee completely ripped me off.. guess they make commission because he didn’t even apply the 40% deal they had going on, but instead used my insurance discount which was a lot less effective, and added the most expensive lenses they had instead of explaining the prices and asking what I wanted. I went online and paid half of what I paid in store.. definitely will be returning them when I get them and will never shop in store with the employees again.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens options including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames.
Which designer brands can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the store hours at LensCrafters in Northlake Mall?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their appointment link at LensCrafters' official scheduling page.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup service for your eyewear orders.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment methods.
What are some nearby stores I can visit alongside LensCrafters at Northlake Mall?
You can visit nearby stores such as SNIPES (shoe store), Michael Kors (fashion accessories), and Sunglass Hut (eyewear and accessories) while at Northlake Mall near LensCrafters.
Are there any nearby places for a quick snack or dessert after visiting LensCrafters?
Yes, nearby you can enjoy treats from Rocky Mountain Chocolate Factory or grab a pretzel from Auntie Anne's Pretzels Northlake Mall.
Can I combine my shopping trip to LensCrafters with other fashion or beauty stores in the area?
Absolutely! Near LensCrafters, you can explore fashion stores like Aeropostale, DTLR, Edge, and boutiques like Blush Couture, as well as beauty spots like Charlotte's Nails and Sleek beauty salon.