Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,668 reviews
5 stars
1,616
4 stars11
3 stars7
2 stars8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, kindness, and professionalism, with many specific mentions of employees like Sean, Gary, and Marissa.
Efficiency
Many reviews highlighted the quick service provided, with several customers noting that their glasses were fixed or adjusted in under ten minutes.
Knowledgeable Staff
Customers appreciated the staff's expertise and ability to provide helpful advice on frames and lenses, enhancing their overall shopping experience.
Positive Atmosphere
The store was described as friendly and welcoming, contributing to a pleasant experience for customers.
- KMKierra MartinJan 3, 20265.0Sean was phenomenal!!! He was able to resolve my issue in less than 10 minutes!! He’s amazing!!! Give this guy a raise!!
- CECatherine EarpDec 31, 20255.0Lindsey was incredibly helpful and so kind during my experience at Lens Crafters! I would look for her next time I visit and know she would provide the best care. Thank you, Lindsey!!
- THT HDec 30, 20255.0I brought my Gucci sunglasses in b/c they were dropping down my nose and wobbly on my head after Gucci had them for 2 months. Gary had me fixed up in under ten minutes !!! I’m back to wearing my favorite sunglasses 😎 and know where I’ll be going from now for eyewear.
- BGBeth GoforthDec 29, 20255.0Melissa helped me with my nose guard replacements and did not charge me! She was so nice and this is the only place I’d go for replacement glasses after the excellent customer service!!!
- MDMichael DeCramerDec 27, 20255.0Caroline was super helpful getting the fit right on my frames. Cannot speak highly enough of this LenCrafters location!!! Fantastic service 🤩
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Charlotte South Park Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including Prada, Burberry, and Ray-Ban Meta. They also provide prescription wearable technology products.
What are the operating hours of LensCrafters at South Park Mall in Charlotte?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I use vision insurance at LensCrafters Charlotte location?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Charlotte?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0345&storeId=10851
Does LensCrafters Charlotte offer in-store pickup?
Yes, LensCrafters offers in-store pickup service for customers.
What payment options does LensCrafters Charlotte accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Which nearby dining options are available around LensCrafters at South Park Mall?
Nearby dining options include The Cheesecake Factory, Maggiano's Little Italy, Chipotle Mexican Grill, Chinese Gourmet, Suffolk Punch Brewing, Great Steak, blynk organic vegan restaurant, Nori Japan sushi, Mandarin Express, Five Guys, Häagen-Dazs, and Planet Smoothie.
Can I find other eyewear and optometry services near LensCrafters South Park Mall?
Yes, nearby eyewear and optometry services include Jeffrey Musler and Associates and Dr. Musler & Associates, both offering optometry and eye care services.
What shopping options are near LensCrafters at South Park Mall?
Nearby shopping options include Sleep Number (furniture and mattress), Bath & Body Works, Disney Store, Microsoft Store, Fabletics, Kendra Scott jewelry, Johnny Was clothing, Abercrombie & Fitch, Claire's, and Rowan jewelry and fashion store.
Is LensCrafters Charlotte South Park Mall accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.