LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
The people on the doctors side are lovely, its the women on the other end when you're getting glasses, they're rude. Ive been to lenscrafters for pver a decade and never have i had such terrible customer service. I won't go back because of them
JJ
Jessica
3 days ago
5.0
Lindsey was amazing!! My boyfriend and I come here for our regular glasses, but I had some sunglasses I bought elsewhere break, and she helped me fix them in less than 5 minutes!! Excellent customer service as always. Thank you all so much!
LP
Larry Phipps
6 days ago
5.0
Linsey made the whole process so easy and comfortable we felt like we were dealing with an old friend. She guided the selection of the frames (which could have been overwhelming) with honest feedback and suggested choices. Start to finish, this was a great experience that made me question why we haven’t used LensCrafters before!
RJ
Rupin Johar
Feb 27, 2026
5.0
Amazing service by Julie D. Went to the store to get a new pair of glasses for my daughter. Julie was very polite and patient with my 6 year old and helped her choose a great frame. She did not rush at all and made sure we were comfortable. She was also able to answer all our questions about insurance coverage. Highly recommend to go see her if you want a new pair of glasses.
TF
T F
Feb 18, 2026
1.0
I do not recommend Dr. Musler & Associates the front desk staff does not provide good customer service and has any knowledge to run the front desk. I have been a shopper at LensCrafters for years and I have never ran into a problem. I had an issue with the outer eye and wanted to schedule an appointment and she said I had to go straight to a specialist which is not true. As an optometrist they can see the health of the eye and refer a specialist if needed so she refuses to create an exam for me. I went to Visions Works on Randolph and I recommend that doctor to anyone he solved the problem and it was nothing that a specialist needed. I will continue to tell customer to go to him from now on!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Charlotte South Park Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including Prada, Burberry, and Ray-Ban Meta. They also provide prescription wearable technology products.
What are the operating hours of LensCrafters at South Park Mall in Charlotte?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I use vision insurance at LensCrafters Charlotte location?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Charlotte?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0345&storeId=10851
Does LensCrafters Charlotte offer in-store pickup?
Yes, LensCrafters offers in-store pickup service for customers.
What payment options does LensCrafters Charlotte accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Which nearby dining options are available around LensCrafters at South Park Mall?
Nearby dining options include The Cheesecake Factory, Maggiano's Little Italy, Chipotle Mexican Grill, Chinese Gourmet, Suffolk Punch Brewing, Great Steak, blynk organic vegan restaurant, Nori Japan sushi, Mandarin Express, Five Guys, Häagen-Dazs, and Planet Smoothie.
Can I find other eyewear and optometry services near LensCrafters South Park Mall?
Yes, nearby eyewear and optometry services include Jeffrey Musler and Associates and Dr. Musler & Associates, both offering optometry and eye care services.
What shopping options are near LensCrafters at South Park Mall?
Nearby shopping options include Sleep Number (furniture and mattress), Bath & Body Works, Disney Store, Microsoft Store, Fabletics, Kendra Scott jewelry, Johnny Was clothing, Abercrombie & Fitch, Claire's, and Rowan jewelry and fashion store.
Is LensCrafters Charlotte South Park Mall accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.
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