OptometryContact Lenses SupplierSunglasses StoreCorrective Lenses StoreEye Care CenterOptician
At F.Y. Eye Care Associates, our optometry staff works together to ensure your visit is comfortable and completed in a timely manner. We have a qualified team of professionals that will work around your busy schedule and address any questions or concerns prior to the appointment. Whether it’s a general eye exam or treating a condition that requires an in depth diagnosis, our team provides undivided attention to each patient so we can evaluate a plan based on your needs and our professional opinion. Dr. Karen Jones offers full vision examinations and will diagnose and treat an array of eye diseases and conditions to keep your eyes healthy!
Dr. Jones and her staff are consistently described as professional, knowledgeable, and thorough in their examinations.
Customer Service
Customers frequently highlight the friendly, courteous, and attentive service provided by both Dr. Jones and her staff.
Patient Care
Many reviews emphasize the caring and compassionate approach of Dr. Jones, who takes the time to listen to patients and address their concerns.
Cleanliness
The office is noted for being clean and well-maintained, contributing to a positive patient experience.
Overall Experience
Patients express high satisfaction with their visits, often recommending the practice for eye care needs.
MD
Malika Davis
4 days ago
5.0
I have been going to FYE for years and absolutely love the service. Dr Jones is very thorough. Customer service is very friendly and helpful.
JK
Janet Klatt
6 days ago
5.0
I have been going to Dr.Jones for 5 years and she is wonderful! She has helped me find the contact lenses that are comfortable, and the perfect glasses. She and her staff go above and beyond to provide exceptional service and assistance.
MM
Michael Minta
Dec 23, 2025
5.0
The employees are respectful and know their job well
BA
Beverly Abercrombie
Dec 2, 2025
5.0
Dr. Jones is always excellent. She is five star in every aspect of the care and professionalism she extends to her patients. She goes beyond what is expected.
DM
Destiny Mickell
Nov 25, 2025
5.0
I love my experience at this office and plan to make this my new eye doctor. So far I have been twice. The first time was for my check up and the second time was a follow up. Both times I was greeted my friendly front desk that were approachable, kind and genuine. When going to my room to be seen, I met Dr. Jones for the first time. She was friendly, kind, a great listener but most importantly knowledgeable. As someone who is very self aware and ask a lot of questions, Dr.Jones was patient, took the time to listen to me and answer my questions. She made me feel seen and heard. She does a thorough examination, I love that she actively takes notes throughout the exam, and just overall engaging. She had a way of building trust quickly, and created a space that encouraged my comfortability. I also love that her personality shines through, and she felt like a human. Highly recommend this doctors office for your eye health
Frequently Asked Questions About F. Y. Eye Care Associates
What services does F. Y. Eye Care Associates offer?
F. Y. Eye Care Associates provides general eye exams, comprehensive vision examinations, diagnosis and treatment of eye diseases and conditions, and offers contact lenses, sunglasses, and corrective lenses.
Who is the primary optometrist at F. Y. Eye Care Associates?
Dr. Karen Jones is the primary optometrist offering full vision examinations and treatment of various eye conditions at F. Y. Eye Care Associates.
Where is F. Y. Eye Care Associates located?
F. Y. Eye Care Associates is located at 10210 Prosperity Park Drive, Suite 200, Charlotte, NC 28269, USA.
What are the office hours of F. Y. Eye Care Associates?
The office is open Monday, Wednesday, Thursday from 8:00 AM to 1:00 PM and 2:00 PM to 5:00 PM; Tuesday from 9:30 AM to 1:00 PM and 2:00 PM to 6:30 PM; and Friday from 8:00 AM to 1:00 PM. It is closed on Saturdays and Sundays.
What payment options does F. Y. Eye Care Associates accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does F. Y. Eye Care Associates accept insurance and Medicare/Medicaid?
Yes, they offer Care Credit, insurance services, Medicare, and Medicaid options for payment and coverage.
Which languages are spoken at F. Y. Eye Care Associates?
The staff at F. Y. Eye Care Associates primarily speaks English.
What nearby medical facilities might be useful if I need additional health services?
Nearby medical facilities include North Charlotte Center for Oral Surgery and Dental Implants, Lakeside Family Physicians, and Prosperity Chiropractic, which provide dental, family practice, and chiropractic services respectively.
Are there any nearby fitness or wellness centers near F. Y. Eye Care Associates?
Yes, nearby fitness and wellness options include Anytime Fitness gym, Sahaja Yoga Charlotte meditation center, Charlotte Family Yoga Center, and Dance Fever Charlotte for dance and performing arts.
What local dining options are close to F. Y. Eye Care Associates?
Pizza Hut, a casual fast-food pizza restaurant, is located nearby and can be convenient for a meal before or after your appointment.