Diversified Eyecare is the local eye doctor to see for all of your Optometry needs in Charlotte, NC. From contact lens examinations to contact lens fittings to general eye care, Diversified Eyecare will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Diversified Eyecare also accepts many insurance carriers and discount plans. Come visit our office at 9841 Northlake Centre Parkway and schedule an eye exam today!
Dr. Graham received numerous positive remarks for being thorough, knowledgeable, and kind, with many customers expressing a desire to return for future visits.
Staff Friendliness
The staff was frequently described as friendly, welcoming, and helpful, contributing to a positive overall experience for many customers.
Check-in Issues
Several customers reported difficulties with the check-in process, including long wait times and disorganization, which detracted from their experience.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with feeling rushed during their appointments or receiving inadequate explanations from the doctors.
DM
Denise McDowell
Jan 2, 2026
5.0
The doctor was very thorough, very knowledgeable and polite.
DD
Desiree Diaz
Dec 7, 2025
5.0
Best eye visit I have ever had. Dr.Hannon is kind and does a thorough job!!!! I highly recommend coming here.
ND
Nicholas Douglas
Nov 30, 2025
5.0
Everyone on the staff was very friendly and process was very effective/smooth. Would definitely go back.
JJ
janikia
Nov 22, 2025
1.0
The doctor and technician were amazing at the Northlake location however, I was very disappointed with the staff member who checked my child in. When I told her I had left my insurance card at home, she immediately said, “We don’t accept Medicaid,” loudly and in front of other customers. I never said my child has Medicaid, and I explained that we have Community Care Eye Insurance. Her comment was unprofessional, and there were more appropriate ways to handle the situation, for example, simply asking what eye insurance I have or checking the system, since my child has been seen there multiple times and I’ve always used the same insurance.
Because of how she approached me, I felt embarrassed and singled out. What made it worse is that I witnessed her speak much more quietly and discreetly to a white customer who was having trouble locating her insurance information. The difference in how we were treated made me feel discriminated against.
Due to this experience for making my child feel out of place I no longer feel comfortable returning for future eye exams, and this will likely be my last time purchasing glasses too.
Frequently Asked Questions About Diversified Eyecare
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an annual eye exam at Diversified Eyecare?
An annual eye exam at Diversified Eyecare not only updates your prescription but also detects eye health and general health issues like diabetes and high blood pressure early for timely treatment.
What can I expect during an eye exam at Diversified Eyecare?
The eye exam includes comprehensive tests to assess your vision and eye health, followed by a discussion with your optometrist about your results and the best prescription for your needs.
How does a contact lens exam differ from a regular eye exam at Diversified Eyecare?
A contact lens exam includes a comprehensive eye exam to ensure your eyes are healthy for contacts, plus additional measurements and fittings specific to contact lenses, which incur an extra fee.
What are Diversified Eyecare's office hours?
Diversified Eyecare is open Monday 10am-5pm, Tuesday 1pm-7pm, Wednesday 10am-6pm, Thursday 9:30am-7pm, Friday 9am-3pm, and weekends 12pm-4pm.
Where is Diversified Eyecare located and how can I contact them?
Diversified Eyecare is located at 9841 Northlake Centre Parkway, Charlotte, NC 28216. You can call them at +1 704-597-4296.
What payment options does Diversified Eyecare accept?
They accept Apple Pay, cash, check, Discover, Mastercard, and Visa as payment options.
Can I schedule an eye exam online with Diversified Eyecare?
Yes, you can conveniently schedule your eye exam online through their reservation link provided on their website.
Is Diversified Eyecare accessible for wheelchair users?
Yes, Diversified Eyecare has a wheelchair accessible entrance to accommodate all patients.
What nearby places can I visit around Diversified Eyecare?
Near Diversified Eyecare, you can visit places like CVS Beauty for shopping, Pizza Hut Express for quick dining, and Starbucks for coffee before or after your appointment.
How can nearby locations like MinuteClinic and CVS Pharmacy help me when visiting Diversified Eyecare?
MinuteClinic is available nearby for urgent medical needs, and CVS Pharmacy at Target can conveniently fill any prescriptions prescribed by Diversified Eyecare, making your visit more efficient.
What shopping options are available near Diversified Eyecare?
You can shop at Target Charlotte North and Northcross Shopping Center, which offer a variety of products and services just steps from Diversified Eyecare.