KEDPLASMA Burlington

3.9
267 reviews

About

Blood Bank
At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!

Location

KEDPLASMA Burlington
505 East Webb Avenue, BURLINGTON, NC
27217, United States

Hours

Reviews

3.9
267 reviews
5 stars
169
4 stars
25
3 stars
8
2 stars
11
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and skilled, particularly highlighting individual employees like Casia, Gloria, and Amber for their excellent service.

Efficiency

Most reviews noted that the donation process is generally quick and efficient, with many customers appreciating the fast check-in and minimal wait times.

Cleanliness and Environment

While some reviews mentioned cleanliness and a friendly atmosphere, there were also complaints about the facility's overall cleanliness and organization, indicating inconsistency in this area.

Customer Experience

Several customers expressed dissatisfaction with their experiences, citing issues such as long wait times, unprofessional behavior from some staff, and concerns about the handling of medical procedures.
  • BW
    Bernetta Watson
    Jan 2, 2026
    5.0
    Very Friendly Staff, Chon Is a Very Hard Worker, She Multitasks Very Well, Upfront With the Donors And on the Donor Floor. Shes Busy At all Times, But Remains Very Cordial To the Donors .She Was the First Face I Saw At My First Visit. I Also Find Amber and Kaitlyn To Be Wonderful Phlebotomists, They DO NOT HURT YOUR ARM WHEN INSERTING THE NEEDLE. MS.GLORIA IS KIND AND SOFT SPOKEN WONDERFUL UPFRONT WHEN STICKING YOUR FINGER, SHE IS TRAINED WELL, SHE DOESN'T JAB OR PRESS DOWN HARD WHEN GETTING THE BLOOD SPECIMEN. I'VE WORKED IN THIS FIELD, AND KNOW WHEN I'M GOING TO GET MY FINGER HURT, BY THE WAY THEY THEY HOLD THE LANCET. I Prefer This Place Over CSL..
  • TP
    Tami Potirala
    Jan 2, 2026
    5.0
    Quick check in after the initial time. Doesn't take too long to actually donate once you get in the back maybe 30-45 min or so. The only thing I think needs to be addressed is that drinks or snacks aren't offered once the donation is complete. Other than that I dont have any complaints.
  • HD
    Heather Davidson
    Dec 31, 2025
    5.0
    Do you service the 27312 area I believe you do I just want to make sure it's under the 50 miles mark by half
  • KE
    Katherine Estrada
    Dec 30, 2025
    2.0
    Took about an hour to sign me up before looking at my arms to see my veins where too small to inject. Staff was kind but it takes a while to get attention when you first walk in. Check arms first then have them watch that long video ?
  • TM
    Tara Moreno
    Dec 16, 2025
    5.0
    They are always friendly. Quick and getting people through and have people that really know what they are doing as far a sticking someone. I've always been a hard stick and not once have I had a problem with the girls there.

Frequently Asked Questions About KEDPLASMA Burlington

What is KEDPLASMA Burlington and what services do they provide?

KEDPLASMA Burlington is a blood plasma donation center specializing in the collection of high-quality plasma used for life-saving therapies.

Where is KEDPLASMA Burlington located?

It is located at 505 East Webb Avenue, Burlington, NC 27217, USA.