Home Instead, Home Care Services of Burlington

Reviews

• WR

  Wendy Ryan

  Jan 4, 2025
  5.0
  I am incredibly grateful for the exceptional Home Instead services I received. The team was not only highly professional but also genuinely compassionate and kind. They went above and beyond in ensuring my comfort, always with a warm smile and attentive care. It's clear that they thrive on helping others, and their passion for what they do shines through in every interaction. Their honesty and dedication to providing the best possible care truly made a difference in my experience with mom. I would highly recommend this service to anyone in need of home health care. ~Wendy Turner
• DM

  Darelene Mansfield

  Aug 21, 2024
  5.0
  I have used Home Instead for apx 5 years for my mom. They are very supportive and listen to my concerns. Over the last 4 years we were blessed with two extraordinary care givers. The last 2 years we have had the same care giver and she has exceeded my expectations. She is an awesome care giver and she loves taking care of people. Thank you Home Instead for providing mom with care givers that were best suited and again extraordinary.
• DM

  David McGowan

  Jan 12, 2024
  5.0
  Home Instead has given our family the peace of mind that we have needed. Not only do they have excellent customer service, but their compassion out weighs any we have seen from any other provider. The word "caring" is synonymous with Home Instead. They took the time to listen and took careful consideration when matching a care giver. The staff have been very patient and understanding through the struggles we have endured with the changes of family dynamics of mental health and Alzheimer's. They have shown professionalism and focus on safety through our experience. No one knows how long we have left to live in this world, but we are grateful that we have been able to count on Home Instead for our mother. Thank you Home Instead.
• JD

  Jason Dowdle

  Aug 30, 2023
  5.0
  Where to start with these great folks? From the very beginning, Kristin, my first point of contact, was awesome. She totally understood the concerns I had about my brother's care, including offering the fact that she had some similar issues with caring for her parents, which really put me at ease. She also had a happy, enthusiastic, can-do, compassionate attitude, and answered every question I asked and offered solutions I had not thought of. I can't say enough about how pleasant it was to work with her. I also have to commend the rest of the folks I spoke with and met with at Homeinstead. Everyone was professional, courteous, warm and friendly. I needed to put some specific care in place quickly, and they made it happen in a matter of about two days, which was amazing. I also really appreciate how Kristin and the rest took all of the information I gave them, plus what they learned from meeting my brother, and came up with a caregiver for him who has turned out to be a perfect match, first try. That was not my experience with another provider. Finally, I want to appreciate that caregiver, Marina, who is just awesome. Besides being professional and dedicated, she is very personable and pleasant and goodnatured, with a great sense of humor. My brother looks forward to her visits and she takes great care of him, and it adds a good measure of happiness to his difficult days. All in all, my experience with Homeinstead has been top-notch. I highly recommend them to anyone needing care for a loved one.

Frequently Asked Questions About Home Instead, Home Care Services of Burlington